We are THE leader in the Canadian power generation industry – and are growing fast with branches in Mississauga ON, Sudbury ON, Edmonton AB, Calgary AB, Maple Ridge BC, Kamloops BC and Kelowna BC.

We believe that by working as a team, we achieve far more than we ever could as go-it-alone individuals. We believe in bettering the world around us by supporting charities.

To build our team of industry-leading experts, we are always on the lookout for individuals who have the right attitude, a proven track record of hard work, extraordinary achievement, experience in industrial sales and customer or technical service. If you are the best at what you do, please send us your resume and a brief cover letter to careers@totalpower.ca. Indicate the type of job you are applying for in the subject line of the e-mail.


Career Opportunities

Currently Total Power has the following career opportunities. While we appreciate your interest in our company, only qualified candidates will be contacted. You can also connect with Total Power online through LinkedIn.

Generator Field Service Technician - Calgary

Generator Field Service Technician - Calgary

Calgary, AB

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well-established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

We are growing and currently seeking a Field Service Technician in Calgary, Alberta.

Reporting to the Service Manager, the Field Service Technician will provide superior customer service to clients primarily in the Calgary and Southern Alberta area by maintaining, repairing, and testing both natural gas and diesel generators in an efficient and timely manner. 

Responsibilities will include, but are not limited to:

  • Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible
  • Test, measure, and verify electrical component operations, including energized components and electrical fields
  • Program, test, and connect transfer switches
  • Program, test, and trouble shoot both generator set and synchronizing controls system
  • Conduct startups and load bank tests as required
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service
  • Complete required service and equipment performance reports as required
  • Other related duties as required 

Education and other Requirements

  • Minimum 3 years’ experience as a generator field service technician
  • Licensed HET/HD Mechanic with electrical knowledge or Journeyman Elecrician with mechanical knowledge
  • Working knowledge of D/C and A/C electrical systems
  • Mechanical, engine, and electrical trouble shooting skills
  • Superior customer service skills
  • Professional verbal and written communication skills
  • Comfort in using computers include MS Office suite
  • Strong time management skills
  • The ability to work efficiently with minimal supervision
  • A valid AB driver’s license in good standing 

Working Conditions

  • After hours On-Call – Required
  • Heavy lifting and physical exertion is required
  • Ability to work irregular hours / overtime
  • Willing to work locally and throughout the Province of Alberta
  • Available to travel out of the country for factory training

Please note that only candidates selected for interviews will be contacted. 

Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability. 

No Agencies Please

Dispatcher/Parts Person - Maple Ridge

Dispatcher/Parts Person - Maple Ridge

Maple Ridge, BC

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well-established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

We are growing and currently seeking a Dispatcher/Parts Person for our Maple Ridge location.  Reporting to the Branch Service Manager, the Dispatcher/Parts Person is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians and other internal staff), a sense of urgency, a high degree of organization to administer and maintain control of work in progress, invoicing on a timely and accurate basis, business growth through following up on service recommendations, and providing contract and rental leads to service sales. 

Responsibilities will include, but are not limited to:

  • Emergency Dispatching
  • Scheduling contracted maintenance work (PM, PMO, Monthly, Weekly, LBT)
  • Daily Invoicing – ensure work orders are opened and closed on a timely basis to properly support technicians in field and to increase productivity.
  • Warranty – ensure work-orders are opened and coded as warranty when applicable and the status of the call is communicated to the Warranty Coordinator.
  • Scheduling Quoted Repairs – Ensure that all recommended repairs are quoted by the Service Sales team prior to proceeding with any additional work. All approved major and minor repairs shall then be scheduled and executed in a timely manner.
  • Verifying technician time cards – submit technician time cards to the Branch Service Manager daily. Prior to submission, verify that time sheet numbers align with invoicing.
  • Efficient scheduling – Dispatch technicians within their territories, minimizing windshield time and maximizing productivity and by way of efficient scheduling.
  • Communication – Proactively advise customers of after-hours rates and alternatives prior to dispatching when overtime charges may apply.
  • Documentation – as work orders are completed, ensure that any noteworthy information relayed by the technician e.g. parts required, cable lengths, number of techs required for execution, or any other special requirements are documented accurately for future reference.
  • Responsible for answering and directing all incoming calls in the branch.
  • Order taking – acknowledge all incoming orders by phone, email and fax to ensure same day turnaround on received orders and advise customers on delivery.
  • Sourcing parts – procure parts via catalogues or calling vendors and OEM dealers.
  • Source and procure parts needed for all MCC calls and assign to the work orders.
  • Quoting including follow-up on outstanding parts quotes.
  • Ordering parts and reporting delivery status on all parts orders.
  • Charging out parts to appropriate work orders and invoices
  • Communicating with customers, internal or external, on delayed deliveries.
  • Promptly processing parts credits for customer returns.
  • Promptly returning any unneeded parts to the supplier for credit.
  • Source parts with national suppliers as identified through strategic sourcing initiatives.
  • Working towards resolution of customer complaints and disputes.
  • Monitor and maintain inventory levels for the branch.
  • Assist with shipping and receiving of parts when required.
  • Other duties as assigned.

Education and other Requirements

  • Minimum 5 years’ customer service, dispatching, or related experience.
  • Related experience in dealing with service parts, preferably in the automotive or industrial industries or similar strongly preferred.
  • Excellent phone skills.
  • Exceptional customer service skills.
  • Demonstrated ability to troubleshoot basic questions of a technical nature.
  • Basic technical skills (mechanical & electrical) an asset.
  • Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude.
  • Time management, accountability, and dependability.
  • Excellent communication; verbal and written.
  • Excellent problem solving, negotiation, and decision-making skills.
  • Excellent organizational skills with strong multi-tasking capabilities.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work. 

Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability.

Please note that only candidates selected for interviews will be contacted. 

No Agencies, please

Generator Field Service Technician - Edmonton

Generator Field Service Technician - Edmonton

Edmonton, AB

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well-established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

We are growing and currently seeking a Field Service Technician in Edmonton, Alberta.

Reporting to the Service Manager, the Field Service Technician will provide superior customer service to clients primarily in the Edmonton and Northern Alberta area by maintaining, repairing, and testing both natural gas and diesel generators in an efficient and timely manner.

 Responsibilities will include, but are not limited to:

  • Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible
  • Test, measure, and verify electrical component operations, including energized components and electrical fields
  • Program, test, and connect transfer switches
  • Program, test, and trouble shoot both generator set and synchronizing controls system
  • Conduct startups and load bank tests as required
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service
  • Complete required service and equipment performance reports as required
  • Other related duties as required 

Education and other Requirements

  • Minimum 3 years’ experience as a generator field service technician
  • Licensed HET/HD Mechanic with electrical knowledge or Journeyman Elecrician with mechanical knowledge
  • Working knowledge of D/C and A/C electrical systems
  • Mechanical, engine, and electrical trouble shooting skills
  • Superior customer service skills
  • Professional verbal and written communication skills
  • Comfort in using computers include MS Office suite
  • Strong time management skills
  • The ability to work efficiently with minimal supervision
  • A valid AB driver’s license in good standing 

Working Conditions

  • After hours On-Call – Required
  • Heavy lifting and physical exertion is required
  • Ability to work irregular hours / overtime
  • Willing to work locally and throughout the Province of Alberta
  • Available to travel out of the country for factory training

Please note that only candidates selected for interviews will be contacted. 

Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability. 

No Agencies Please

Field Service Associate - Calgary

Field Service Associate - Calgary

Calgary, AB

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well-established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

We are currently looking for a Field Service Associate to join our Calgary Branch.

The Field Service Associate supports the Field Service Team in achieving exceptional Customer Support, working as second person on two-person jobs and preparing equipment for scheduled calls.  The Field Service Associate also delivers material to technicians, helps maintains a clean and organized service loading area and assists with the generator rental division.

Responsibilities will include, but are not limited to:

  • Assist technicians at sites, when required e.g. delivering parts to site, helping with load bank tests, equipment set up and repairs such as radiator replacements and coolant changes.
  • Upon checking with CSS’s, set up trailers with appropriate Load Bank(s), cable lengths and size. Fill oil/coolant buckets and prepare parts for upcoming jobs.
  • Complete calls and account for your work times daily utilizing field service software.
  • Complete and submit all documentation accurately, completely, and legibly during or immediately following the work assigned.
  • Maintain fleet of rental generators ensuring preparedness for dispatch at a moment’s notice.
  • Help generator rentals division as needed with generator delivery and running of cables.
  • Perform selected field-based services on your own, from time to time. The scope of this work will vary with your knowledge and experience.
  • Upon return of any trailers, check trailer, cables, and Load Bank(s) for any damage. Initiate repairs and report any deficiencies in writing to your manager.
  • Assist technicians loading and unloading, to get in and out of the shop on a timely basis.
  • Assist in emptying the old oil/glycol and ensuring old filters are placed into their respective containers.  If the old oil/glycol tanks are full, contact disposal company for emptying.
  • Other tasks and responsibilities as may be required from time to time consistent with the position of Field Service Associate. 

Education and other Requirements

  • Knowledge of engines, mechanical systems or electrical would be an asset.
  • Ability to operate large trucks, up to 1 ton and tow equipment.
  • Superior customer service skills.
  • Professional verbal and written communication skills.
  • Comfort in using computers include MS Office suite.
  • Strong time management skills.
  • The ability to work efficiently with minimal supervision.
  • A valid AB driver’s license in good standing.
  • In the case of a power outage or declared State of Emergency by any level of Government in AB, be available for work. 

Working Conditions

  • After hours On-Call – Required
  • Heavy lifting and physical exertion are required
  • Ability to work irregular hours / overtime
  • Willing to work locally and throughout the Province of Alberta
  • Available to travel out of the country for factory training

Please note that only candidates selected for interviews will be contacted. 

Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability. 

No Agencies Please

Service & Rental Agreement Advisor - Sudbury

Service & Rental Agreement Advisor - Sudbury

Sudbury, ON

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well-established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

We are growing, and currently looking for a Service & Rental Agreement Advisor in Sudbury.  Reporting to the Regional Sales Manager, the primary functions of this sales role is to source, promote, quote, follow up and close new maintenance contracts and rental sales.  As well as support existing customer base as required in the Norther Ontario territory.

Responsibilities will include, but are not limited to:

  • Achieve monthly and annual new service agreement sales goals.
  • Accurately complete proposals and tender responses to ensure profitable Service Agreements.
  • Perform a combination of inside and outside sales with a primary focus on being outside of the office meeting customers, responding to contract maintenance proposal requests, building relationships and developing new business.
  • Address all incoming calls and requests for new contracts and rentals in your territory.
  • Prospecting new clients includes sales initiation and follow up to promote and assist customers with new maintenance contract and rental needs.
  • Track all contract and rental quotes and initiate frequent follow-ups. Updates to be tracked and listed on opportunity reports. Generate and track quotes out of our CRM system.
  • Learn and understand generator maintenance requirements pertaining to CSA 282/Life Safety generators.
  • Complete customer/contractor pre-qualification forms along with site pictures and datasheet or help ensure the completion by others.
  • Maintain excellent relationships with all sub-trade contractors, issue purchase orders and coordinate their activities as requested by the Service Manager and Service Sales Team.
  • Assist Service Manager with scheduled work order generation and other needs.
  • Recruit customers for CSA 282 training, and assist in setting up Life Safety and other Training seminars as requested.
  • Negotiate with suppliers for preferred pricing and service. Reduce the overall number of suppliers.
  • Other related tasks and responsibilities as may be required from time to time. 

Education and other Requirements

  • Minimum 3 years of industrial inside and/or outside sales experience required.
  • Experience in both sales and service departments in a technical environment preferred.
  • Exceptional customer service skills required.
  • Mechanical aptitude and knowledge of electrical theory and engines would be an asset.
  • Minimum college-level courses in sales, business or a related discipline preferred.
  • Experience using sales tracking software preferred.
  • Time management, accountability, and dependability.
  • Excellent problem solving, negotiation, and decision-making skills.
  • Excellent organizational skills with strong multi-tasking capabilities.
  • The ability to professionally handle sales rejection required.
  • Experience and confidence in making sales presentations a must.
  • Professional verbal and written communication skills required.
  • Excellent working knowledge of Microsoft Office program(s) required.
  • A reliable vehicle and suitable drivers abstract is required, as this role involves a lot of travelling in the Northern ON.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Please note that only candidates selected for interviews will be contacted. 

Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability. 

No Agencies Please

Generator Field Service Technician - Central GTA

Generator Field Service Technician - Central GTA

Mississauga,

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

Reporting to the Service Manager, the Generator Field Service Technician will provide superior customer service to clients primarily in the Central GTA area by maintaining, repairing, and testing both natural gas and diesel generators in an efficient and timely manner. 

Responsibilities will include, but are not limited to:

  • Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
  • Test, measure, and verify electrical component operations, including energized components and electrical fields.
  • Program, test, and connect transfer switches.
  • Program, test, and trouble shoot both generator set and synchronizing controls system.
  • Conduct startups and load bank tests as required.
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications.
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service.
  • Complete required service and equipment performance reports as required.
  • Other related duties as required. 

Education and other Requirements

  • Minimum 3 years’ experience as a generator field service technician.
  • College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
  • A valid ON driver’s license in good standing.
  • Working knowledge of D/C and A/C electrical systems.
  • Mechanical, engine, and electrical trouble shooting skills.
  • Superior customer service skills and track record.
  • Professional verbal and written communication skills.
  • Comfortable using MS Office suite including Outlook suite.
  • Strong time management skills.
  • The ability to work efficiently with minimal supervision.
  • In the case of a power outage or declared State of Emergency by any level of Government in ON, be available for work.

Working Conditions

  • After hours On-Call – Required
  • Heavy lifting and physical exertion is required
  • Ability to work irregular hours / overtime
  • Full time position plus approved OT
  • Willing to work locally and throughout the Province of Ontario
  • Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

Please note that only candidates selected for interviews will be contacted. 

Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability. 

No Agencies Please

CHP Field Service Technician - Mississauga

CHP Field Service Technician - Mississauga

Mississauga, ON

Download Information Package

Respected throughout the industry, Total Power had built its success through expertise, integrity and innovation in providing on-site power solutions.  For more than 50 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers.  We have grown to become one of Canada’s largest and most well established Critical Power Specialists.  Delivering safe, reliable generator solutions and offering long-term protection for the complete power generating system is what Total Power excels at, every day.

Total Power is currently looking for a CHP Field Service Technician

The successful candidate will be an experienced Technician who is able to demonstrate strong gas engine / CHP exposure, or a solid heavy-duty engine background, with prior experience maintaining diesel or gas engines and ancillary equipment. The CHP Field Service Technician will be responsible for performing planned maintenance, service and component changes on large gas engines and CHP units. This will include resolving basic mechanical / electrical issues and completing relevant site documentation.

Responsibilities will include, but are not limited to:

  • Perform mechanical & electrical planned preventative maintenance activities on CHP units.
  • Program, test and troubleshoot electrical DC and LV control systems and power circuits.
  • The ability to diagnose and trouble shoot issues with CHP systems.
  • Preform engine trouble shooting, and overhauls.
  • Knowledgeable of Power Generation market and related products.
  • Conduct startups as required.
  • Provide basic standard and metric hand tools typically required by Engine/Genset Technician.
  • Maintain all company supplied tools and materials, including an accurate inventory of parts.
  • Communicate with the Manager on all aspects of service.
  • Complete required service and equipment performance reports as required.
  • Providing the highest standard of service, representing the company positively at all times.
  • Other related duties as required, including support in non-CHP power generation when work load requires. 

Education and other Requirements

  • College-level Power Generation Diploma, or Journeyman Technician in a related field with electrical/mechanical skills preferred.
  • A minimum of 5 years’ experience as a Field Service Technician working on, large engines and generator systems.
  • Previous experience with Comap/Motortech control an asset.
  • Previous CHP experience or a very strong commitment and aptitude to learn related skills.
  • Experience with fault-finding, replacing parts, repairing and diagnosing mechanical and electrical failures.
  • Previous experience with CHP engines e.g. MWM, MAN, Jenbacher preferred.
  • A valid driver’s license in good standing required.
  • A self-starter and a team player who can work both in a team environment and independently.
  • Professional verbal and written communication skills.
  • Strong computer skills including using MS Office.
  • In the case of a power outage or declared State of Emergency by any level of
    Government, be available for work.
  • Other tasks and responsibilities as may be required from time to time consistent
    with this position and the job description and duties set out herein. 

Only those selected for an interview will be contacted. 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. 

No Agencies please.