WORKING At Total Power

Check out our Working at Total Power video on YouTube

Why Join Total Power Limited?

A little bit about us…..

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

Career Opportunities

Currently Total Power has the following career opportunities. While we appreciate your interest in our company, only qualified candidates will be contacted. You can also connect with Total Power online through LinkedIn.

Service Sales Representative - BC Interior

Service Sales Representative - BC Interior

BC Interior, BC

Download Information Package

We are hiring!  Service Sales Representative, BC Interior 

We offer:

  • Competitive Pay
  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development 

 

What You’ll Do – The Role

  • Achieve monthly and annual service agreement sales goals
  • Be flexible and responsive in meeting the requests of our customers
  • Accurately complete proposals and tender responses to ensure profitable Service Agreements
  • Perform a combination of inside and outside sales with a primary focus on being outside of the office meeting customers, responding to contract maintenance proposal requests, building relationships and developing new business.
  • Address all incoming calls and requests for new contracts in your area
  • Promote the Company and its products to new and existing customers.
  • Sales initiation and follow up to promote and assist customers with new maintenance contract needs.
  • Work with accounting for credit approval to set up new accounts
  • Assist as needed with entering signed contracts.
  • Track all contract quotes and initiate frequent follow-ups. Updates to be tracked and listed on opportunity reports
  • Recruit customers for CSA 282 training
  • Learn and understand generator maintenance requirements pertaining to CSA 282/Life Safety generators
  • Generate and track quotes out of CRM
  • Complete customer/contractor prequalification forms along with site pictures or help ensure the completion by others
  • Work closely with Service Sales Team and Service Department to enhance offerings and build customer relationships
  • Other tasks and responsibilities as may be required from time to time.

What You Need

  • Secondary schooling required
  • Minimum 3 years relevant inside/ outside sales experience required.
  • Ability to build and maintain lasting relationships with our customers and suppliers.
  • Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.
  • Excellent working knowledge of Microsoft Office.
  • Travel will be required within the Interior of British Columbia. (automobile required with car allowance)
  • In the case of a power outage or declared State of Emergency by any level of Government in British Columbia, be available for work.
  • Mechanical aptitude and knowledge of electrical theory and engines would be an asset.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

 

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted.  

No Agencies please.

Project Manager - Calgary

Project Manager - Calgary

Calgary, AB

Download Information Package

We are hiring!  Project Manager, Calgary 

We offer:

  • Competitive Pay
  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development 

What You’ll Do – The Role

  • Execute, manage, track and coordinate all activities of the project through technical review, submittals (drawings & manuals), order release, procurement, as built drawings, delivery schedules, invoicing and commissioning.
  • Review customer technical specifications and drawings.
  • Establishing scope definition and scope of work for projects or proposals including execution planning also establish project schedule and determine milestone dates Track, prioritize and resolve project issues and make decisions on projects’ technical issues.
  • Manage and control the cost of the projects through execution process in relation to the initial sourcing contract. Execute project on or under budget always trying to preserve Gross Margin. Prepare final cost analysis for projects after completion.
  • Monitor the project costing and report of any deviation from project quotation.
  • Act as primary customer liaison for site meetings, issues, support, etc.
  • Manage internal and external relationships associated with projects.
  • Oversee accurate and timely ‘submittal/approval’ packages for customers’ and consulting engineers’
  • Review returned submittal drawings to ensure ‘comments’ and ‘change items’ are addressed and that proper equipment is released into production. Work with consulting engineers as required, managing any changes to the projects’ scope resulting in contract changes.
  • Execute change, re-quote orders and update related documents for Sales Team direction.
  • Ensure that all project files are complete with all drawings, warranties, purchase orders, vendor quotations and other relevant information pertaining to the project.
  • Execute preparation of required drawings, BOM’s, schematics and method of operations for any projects needing manufacturing or modifications by TPL staff.
  • Manage all technical communications with the customers, supply base, and internally for each project.
  • Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein.

What You Need

  • Proficient in the use of Microsoft Office modules, Microsoft Project, and database.
  • Superior oral and written communication skills are required for managing communications with regulatory officials, clients, suppliers, subcontractors and internal staff.
  • Strong technical background (Electrical installations and equipment, power, lighting, control systems, industrial network and electrical generation) with solid understanding of matrix and cross-functional responsibilities.
  • Good familiarity with Canadian codes and national standards, particularly with CSA standards.
  • A self-starter and a team player who will work both in a team environment and independently.
  • Familiarity with AutoCAD is an asset.
  • Familiarity with engine configurations, alternators, and electromechanical equipment (generators) is required.
  • Participate in company-sponsored training programs as provided.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
  • Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein. 

Working Conditions

  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Some travel may be required.
  • Lifting or moving up to 10lbs may be required.

 

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted. 

No Agencies please.

Customer Support & Parts Specialist - Sudbury

Customer Support & Parts Specialist - Sudbury

Sudbury, ON

Download Information Package

We are hiring!  Customer Support & Parts Specialist

What We Offer

  • Competitive Pay
  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development

 

What You’ll Do – The Role

  • Scheduling contracted maintenance work (PM, PMO, Monthly, Weekly, LBT)
  • Daily Invoicing – ensure work orders are opened and closed on a timely basis to properly support technicians in field and to increase productivity.
  • Warranty – ensure work-orders are opened and coded as warranty when applicable and the status of the call is communicated to the Warranty Coordinator.
  • Scheduling Quoted Repairs – Ensure that all recommended repairs are quoted by the Service Sales team prior to proceeding with any additional work. All approved major and minor repairs shall then be scheduled and executed in a timely manner.
  • Verifying technician time cards – submit technician time cards to the Branch Service Manager daily. Prior to submission, verify that time sheet numbers align with invoicing.
  • Emergency Dispatching/Efficient scheduling – Dispatch technicians within their territories, minimizing windshield time and maximizing productivity and by way of efficient scheduling.
  • Communication – Proactively advise customers of after-hours rates and alternatives prior to dispatching when overtime charges may apply.
  • Documentation – as work orders are completed, ensure that any noteworthy information relayed by the technician e.g. parts required, cable lengths, number of techs required for execution, or any other special requirements are documented accurately for future reference.
  • Responsible for answering and directing all incoming calls in the branch.
  • Order taking – acknowledge all incoming orders by phone, email and fax to ensure same day turnaround on received orders and advise customers on delivery.
  • Sourcing parts – procure parts via catalogues or calling vendors and OEM dealers.
  • Source and procure parts needed for all MCC calls and assign to the work orders.
  • Quoting including follow-up on outstanding parts quotes.
  • Ordering parts and reporting delivery status on all parts orders.
  • Charging out parts to appropriate work orders and invoices
  • Communicating with customers, internal or external, on delayed deliveries.
  • Promptly processing parts credits for customer returns.
  • Promptly returning any unneeded parts to the supplier for credit.
  • Source parts with national suppliers as identified through strategic sourcing initiatives.
  • Working towards resolution of customer complaints and disputes.
  • Monitor and maintain inventory levels for the branch.
  • Assist with shipping and receiving of parts when required.
  • Cross training with commercial activities and duties (i.e. proposal preparation, RFP acceptance and processing, etc.)
  • Branch operations and admin support and Warehouse support as needed.
  • Other duties as assigned. 

What You Need

  • Minimum 5 years’ customer service, dispatching, or related experience.
  • Related experience in dealing with service parts, preferably in the automotive or industrial industries or similar strongly preferred.
  • Exceptional customer service skills and phone skills
  • Demonstrated ability to troubleshoot basic questions of a technical nature.
  • Basic technical skills (mechanical & electrical) an asset.
  • Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions

  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 50lbs. may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted. 

No Agencies please.

Inside Sales Representative - BC Interior

Inside Sales Representative - BC Interior

BC Interior, BC

Download Information Package

We are hiring!  Inside Sales Representative, BC Interior

What We Offer

  • Competitive Pay
  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development

 

What You’ll Do – The Role

  • Work with both internal and external customers to sell and promote the company’s brand and products – with ownership of specifically assigned product lines.
  • Fielding, qualifying, and executing on inbound opportunities – including estimating and preparing proposals.
  • Routing inbound opportunities to the sales team for further development and closure.
  • Pursuing information and initiatives which will benefit the sales team including sourcing new sales opportunities through both inbound lead follow-up and outbound cold calls and emails.
  • Regularly mining the company’s business tracking tools (CRM) to ensure accuracy and timely follow up on assigned opportunities.
  • Assist with maintaining accuracy of customer and prospect lists.
  • Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines.
  • Consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid.
  • Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein. 

What You Need

  • Minimum 1-year successful sales experience in a related industry.
  • Some related college or university courses preferred.
  • Excellent computer and phone skills.
  • Excellent working knowledge of Microsoft Office Suite.
  • Ensure all company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers, and suppliers.
  • Follow all Company Health and Safety Policies and Guidelines and Privacy Policies.
  • Good organizational, time management and prioritizing skills.
  • Strong problem identification and resolution skills.
  • In the case of a power outage or declared State of Emergency by any level of Government in BC, be available for work.
  • Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.
  • Work collaboratively with your team and other departments and be dedicated to always putting the customer first on order to achieve our common goal of being a dominant force in the markets we serve.

Working Conditions

  • Manual dexterity required to use desktop computer and peripherals.
  • Ability to attend and conduct presentations.
  • Overtime as required.
  • Lifting or moving up to 30lbs. may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted. 

No Agencies please.

Territory Manager - BC Interior

Territory Manager - BC Interior

BC Interior, BC

Download Information Package

We are hiring!  Territory Manager, BC Interior

What We Offer

  • Competitive Pay
  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development

What You’ll Do – The Role

  • Manage sales with the aim of achieving gross margins and sales revenue that exceed forecasts
  • Territory Development:
  • Identify, develop and execute plan to penetrate and maintain accounts for sustainable business
  • Provide budgets and forecasts as requested
  • Assist the Company in developing stronger relationships with its customers – your primary focus should be on electrical contractors and consulting engineers with a secondary focus on business (B to B) end users, municipalities, utilities, etc.
  • Visit and work with potential and existing customers to sell the Company’s products – including:
  • Actively pursue sales opportunities
  • Creating timely and accurate estimates and quotations
  • Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines
  • Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid
  • Preparing, coordinating and making presentations
  • Traveling the territory to ensure all products sold by the company are being fully marketed and/or represented to potential customers also Performing ‘site visits”
  • Ensuring full and complete geographical coverage
  • Collaborating with Sales Team colleagues to promote products and to facilitate smooth projects
  • Actively pursuing information which will benefit the sales team – e.g. names of upcoming projects, successful bidders, pricing feedback, etc.
  • Assist Project Management team with smooth and accurate project administration
  • Assist engineers in writing specifications and work with them as a partner on projects to have Company named and specified as the recommended supplier.
  • Prepare, coordinate and assist with presentations to the engineering community as required introducing them to Total Power and its products.
  • Regularly and accurately populate the company’s business tracking tools, such as Microsoft Dynamics CRM
  • Develop and maintain a customer and prospect listing
  • Take a proactive approach to resolving Customer complaints and disputes.
  • Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines
  • Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid.
  • You are part of a team that works together, and you must communicate in such a way that will avoid problems and disputes, always putting the customer (internal and external) first. Ensure that you work harmoniously with other departments in the Company working towards our common goal of being a dominant provider of our products and services in the markets we serve.
  • Present a professional image to the Company’s Customers and Suppliers and always maintain the highest ethical standards of conduct.
  • Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein 

What You Need

  • Minimum 5 years successful sales experience in a related industry preferred
  • Completion of related college or university degree
  • An electrical aptitude and/or employment background is considered an asset
  • Ability to build strong relationships with customers and potential customers
  • Well-developed interpersonal, communication and organizational skills, as well as demonstrated effective time management skills, including the ability to multi-task.
  • Proficient in the use of Microsoft Office modules, Microsoft Excel and CRM.
  • Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.
  • Good organizational, time management and prioritizing skills
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions

  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 25lbs may be required.
  • Possible, although seldom, travel away from home branch

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted. 

No Agencies please.

Service Sales Representative, Repairs - Alberta

Service Sales Representative, Repairs - Alberta

Calgary, AB

Download Information Package

We are hiring!  Service Sales Representative – Repairs, Alberta 

What We Offer

  • Competitive Pay
  • 100% Employer Paid Medical and Dental Benefits
  • Employer RRSP Matching Program
  • Annual Health/Wellness Spending Accounts
  • Professional Growth & Development 

What You’ll Do – The Role

  • Manage repair sales with the aim of achieving gross margins and sales revenue that exceed forecasts
  • Timely and accurate estimating and quotations, assist with smooth & accurate project administration
  • Regularly and accurately populate the company’s business tracking tools
  • Develop and maintain a customer and prospect list
  • Quotation follow up and track success rates also provide budgets and forecasts as requested
  • Work with sub-contractors to provide repair total estimation information to customers where required
  • Request and coordinate repair parts pricing and availability with the Total Power Parts Department
  • Identify new service contract opportunities working with Service Agreement Advisors to provide service contract proposals
  • Follow up on all quotations to gain customer approval to achieve annual sales targets
  • Work with existing Contract Customers where it is required to provide Customer service and support to ensure that their Total Power experience meets or exceeds their expectations
  • Meet and exceed Repair Sales targets and contribute to the growth of contract sales targets
  • Follow-up on all submitted repair quotes within 48 hours also provide purchase orders to sub-contractors
  • Work with technicians on unit down service calls to properly inform customer of situation. This includes rental equipment costs and time frame.  Follow-up with customer until technicians return to site for repairs, keeping them informed of status of parts, timeframe and costs.
  • Work with others in the Service and Service Sales department to ensure the right service is supplied, at the right time and that the necessary information is provided to the technician and customer.
  • Participate in weekly Service Sales Department meeting to discuss opportunities and issues
  • Other tasks and responsibilities as may be required from time to time

Service Product ResponsibilitiesIncluded items: (non-warranty repairs)

  • ALL SERVICE REPAIR Estimates
  • Engine replacement or major work (Non-Home Stand By)
  • Diesel fuel system and Injector work- (includes replacement, rebuild and injector cleaning)
  • Radiator replacement or re‐core
  • Alternator Repair rebuild or replacement – (Advise if brand name e.g. Stanford, Marathon and others)
  • Major Enclosure repairs or modifications
  • Control system upgrades, replacements or wiring changes (exception G&H panels) and remote monitoring
  • Unit downs or requiring immediate quote while working on site.
  • Repairs requiring rental units
  • When sub‐trades are involved (e.g. electricians, cranes, rebuild shops, etc.)
  • Exhaust systems & turbos from engine to muffler including new insulation
  • Gear box repairs and change outs
  • Major refurbishments (refurbishments that require subcontractors, site visits or involve replacement or reconfiguration of larger systems (fuel, engine, alternator, exhaust) 

What You Need

  • University/College education or equivalent experience
  • Minimum three years of sales experience in a similar industry preferred
  • Valid driver’s license and reliable vehicle
  • Excellent computer skills and customer service skills
  • Mechanical or Electrical aptitude and/or knowledge of combustion engines an asset
  • In the case of a power outage or declared State of Emergency by any level of Government in Alberta, be available for work 

Working Conditions

  • Travel required.
  • Ability to attend and conduct presentations.
  • Manual dexterity required to use desktop computer and peripherals.
  • This is an OT exempt position. However, there will be times when additional hours will be required to meet customer requirements
  • Lifting or moving up to 30lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted. 

No Agencies please.

Generator Field Service Technician - Ottawa

Generator Field Service Technician - Ottawa

Ottawa, ON

Download Information Package

We are hiring!  Generator Field Service Technician, Ottawa

 

What You’ll Do – The Role:

  •  Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
  • Test, measure, and verify electrical component operations, including energized components and electrical fields.
  • Program, test, and connect transfer switches.
  • Program, test, and trouble shoot both generator set and synchronizing controls system.
  • Conduct startups and load bank tests as required.
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications.
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service.
  • Complete required service and equipment performance reports as required.
  • Other related duties as required.

 

What You Need

  • Minimum 3 years’ experience as a generator field service technician.
  • College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
  • A valid ON driver’s license in good standing.
  • Working knowledge of D/C and A/C electrical systems.
  • Mechanical, engine, and electrical trouble shooting skills.
  • Superior customer service skills and track record.
  • Professional verbal and written communication skills.
  • Comfortable using MS Office suite including Outlook suite.
  • Strong time management skills.
  • The ability to work efficiently with minimal supervision.
  • In the case of a power outage or declared State of Emergency by any level of Government in ON, be available for work.

 

Working Conditions

  • After hours On-Call – Required
  • Heavy lifting and physical exertion is required
  • Ability to work irregular hours / overtime
  • Full time position plus approved OT
  • Willing to work locally and throughout the Province of Ontario
  • Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

 

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

 

A little bit about Us…

 

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

 

We offer:

  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development

 

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

 

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

 

Only those selected for an interview will be contacted.

 

No Agencies please.

 

 

 

 

Junior AR Collections Administrator - Mississauga

Junior AR Collections Administrator - Mississauga

Mississauga, ON

Download Information Package

We are hiring!  Junior AR Collections Administrator, Mississauga 

What You’ll Do – The Role: 

  • Assisting with processing credit applications
  • Monitoring status and progress of credit applications
  • Receiving payments and posting to customer’s account in accounting software
  • Investigate and resolve payment discrepancies
  • Sending monthly customer statements
  • Provide customers copies of invoices as requested
  • Perform collection procedures on assigned customer accounts.
  • Other duties and tasks as assigned, may include accounts payable support 

What You Need 

  • AR and Collections experience is an asset.
  • Post-secondary education preferred, or similar in education and experience.
  • Ideal candidate will have strong attention to detail and be a good communicator
  • Strong problem solving skills with good organizational, time management and prioritizing skills.
  • Excellent working knowledge of Microsoft Office and understanding of computerized accounting systems.
  • In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

Working Conditions

  • Travel may be required.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 10lbs may be required.

 

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

 

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us. 

We offer:

  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted. 

No Agencies please.

Regional Service Operations Manager - West

Regional Service Operations Manager - West

Maple Ridge, BC

Download Information Package

We are hiring!  Regional Service Operations Manager 

What You’ll Do – The Role

  • Responsible for achieving Product Support sales, gross margin, operating initiatives and income results that exceed forecasts for the Western branches.
  • Coach, manage and provide direction and support to the department managers & their teams, holding them accountable for; customer service excellence, safety, quality, productivity, daily activities & commitments, and metrics.
  • Coach, mentor and lead your teams to meet or exceed; revenue, gross margin and income targets for Service, Parts and Rentals in the Western branches.
  • Support the service sales team to achieve sales targets for; Customer Support Agreements, Major and Minor Repairs and CSA retention rates.
  • Assist with budget planning, forecasts and operational objectives.
  • Hold the team accountable for increasing technician productivity with the objective of improving our competitiveness and increasing income.
  • Ensure the coordination and scheduling of maintenance and repair always prioritizing emergencies (while verifying credit worthiness).
  • Present new ideas for revenue growth.
  • Communicate, explain and reinforce company; goals, objectives, plans and strategies.
  • Responsible for ensuring a professional and safe work environment for all employees. Report any unsafe work environment to the Company health and safety officer or employee relations matters to HR.
  • Human resource duties include; monthly one-to-one meetings, timely employee coaching meetings, employee development, team building events, safety and training support and assistance with recruiting, disciplinary action, etc. (work with HR as required).
  • Before taking any action, communicate concerns about the job performance of individuals on the team with your manager for discussion/decision.
  • Host quarterly department meetings and ensure your management team host quarterly (minimum) department/branch meetings.
  • Provide direction to your management team on accounts receivable issue resolution. Hold them accountable to take a proactive approach to resolve customer complaints and disputes.
  • Deliver on the Company’s Customer Service Promise to ‘Make Each Customer Experience Extraordinary’ by upholding our Pillars and Values and by upholding our Company Communication Charter.
  • Act as primary decision maker in the event of a power outage or a declared state of emergency by any level of Government within the region.
  • Other tasks and responsibilities as may be required from time to time consistent with the position of Regional Service Operations Manager and the job description and duties set out herein. 

What You Need

  • Min of 5 years related experience in a service operations leadership role.
  • College or University graduate preferred.
  • Follow the Company’s Communication Covenants
  • Excellent interpersonal and customer service skills.
  • Ability to build and maintain lasting relationships with corporate departments and key business partners. Work collaboratively across all departments in the organization.
  • Establish a culture of continuous improvement.
  • Excellent working knowledge of: Microsoft Office and computers
  • Business Systems: GP, Finance Reporter, Dynamics CRM
  • Ensure all company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers and suppliers.
  • Present a professional image to the company’s customers and suppliers maintaining the highest ethical standard of conduct.
  • Continuously promote the Company and its products and services; develop strong relationships by providing great customer service with the aim to retain customer business.
  • In the case of a power outage or declared State of Emergency by any level of Government in your Region, be available for work.

Working Conditions

  • Travel will be required between branches and within the territory on a consistent basis. Periodic travel away from BC may be required, including to the USA. A valid passport and ability to enter the US is required.
  • Valid driver’s license and personal vehicle insurance for business use.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 40lbs may be required.
  • This position will be based out of our Maple Ridge Location

 

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

 

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

We offer:

  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts
  • Professional growth & development

 

Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED! 

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager 

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. 

Only those selected for an interview will be contacted.  

No Agencies please