News

News in category "General"

  • Mississauga is hiring!!


    Mississauga is searching for a new Customer Service Specialist! To learn more about this position please visit our careers page: http://www.totalpower.ca/about-us/careers/

    Thank you for your interest in working for Total Power but only qualified candidates will be contacted.

  • Lessons from the Super Power Outage Don’t Let Your Company Be Caught Off Guard


    LESSONS FROM THE SUPER POWER OUTAGE Super Bowl XLVII’s dramatic second half was made more so by a power blackout, which halted play and left millions of TV viewers in the dark. The biggest pro football game of the year was in limbo for more than half an hour on Sunday night because of the outage, which plunged parts of the Superdome into darkness, with no clear explanation as to why.

    The Baltimore Ravens were leading the San Francisco 49ers 28-6 when most of the lights in the 73,000-seat building went out with 13:22 left in the third quarter Sunday night. Play did resume, but it took 34 minutes. When the power came back, so did the 49ers, surging from a 22-point deficit to a squeaker 34-31 loss to the Ravens.

    A joint statement from Entergy New Orleans, which provides power to the stadium, and Superdome operator SMG shed some light on the chain of events, which apparently started at the spot where Entergy feeds power into the stadium’s lines. The problem occurred shortly after Beyonce put on a halftime show that featured extravagant lighting and video effects.

    “A piece of equipment that is designed to monitor electrical load sensed an abnormality in the system,” the statement said. “Once the issue was detected, the sensing equipment operated as designed and opened a breaker, causing power to be partially cut to the Superdome in order to isolate the issue. … Entergy and SMG will continue to investigate the root cause of the abnormality.”

    Auxiliary power kept the playing field and concourses from going totally dark. The back-up generators kicked in exactly as designed.  Much like the Superdome in New Orleans your business cannot control when these things happen but you must be prepared for when they do.  You know how absolutely crucial it is to have a backup system in place.  Almost everything that we use today for business operates on electricity, from computers to life support systems, to production equipment and so much more. When we lose power, everything comes to a crawl or completely shuts down.  Then, like the CBS broadcast team of James Brown, Jim Nantz and Phil Simms, you find yourself desperately trying to fill the dead air.

    You may find that you require a generator, on average, once a year. However, unlike the Superdome who lost power for 34 minutes, you may lose power for a few hours or even days. Perhaps your facility relies on the backup generator for vital components. Refrigeration, computer servers, medical care, and so many other factors make having power at all times more important than almost any other facet of your operation. Much like the Superdome, when the power goes off, the show stops. The problem is, when things go wrong it falls on your shoulders.

    That means you want to choose a generator and a service company that will be there for you when you need it most. If you have an existing backup generator, how often has it been serviced? Will it run properly when it needs to? Will it kick on automatically, without a problem, when the main power source fails? Are you willing to bet your career on that?

    Backup generators are designed to be effective during emergencies or whenever the main power grid experiences a failure.  Your facility needs to have a working backup generator.  Don’t cut corners by trying to save money on servicing your generators. Not all providers are equal and often you only get what you pay for.

    When your backup generator could be the lifeblood of your facility, you want a company in your corner that will maintain it and that has the experience to ensure that it will operate the way it should when you need it to. There are no second chances.  Make sure you won’t need one when it comes to backup power generation.  Unlike the Super Bowl, where the momentum switched and San Francisco almost made the biggest comeback in Super Bowl history, you will find yourself having to make a big comeback, with your career.

    To learn more check out Total Power Powerguard Services

     

  • Life Safety Code CSA C282-09: What is it? Why you should care? & Are you compliant?


    As buildings change and with more uses that are nontraditional, innovative designs, new technologies, materials, and construction practices change so comes the need for greater life safety standards.  The Life Safety Code C282-09 is the most widely used source for strategies to protect people based on building construction, protection, and occupancy features that minimize the effects of fire and related hazards.

    Generators and back-up power systems that provide power to your lighting systems, elevators, stairway pressurization fans, fire pumps, and fire alarm systems, within your building structure are classified as life safety.  In Canada many regions have adopted the national CSA C282-09 standard for emergency power for buildings which covers:

    • Design
    • Installation
    • Operation
    • Maintenance

    Code compliant generator maintenance will reduce exposure to the owner, property manager or landlord from pending lawsuits or injury to their tenants during an emergency power failure.  Buildings and facilities that do not meet the new Fire Code standards are subject to one or more of the following:

    • Order to comply
    • Fines
    • Eviction

    In order to comply with the CSA’s Code C282 your generator needs to be inspected, tested and maintained on a weekly and monthly basis.

    The weekly tests include:

    • Confirming engine fluid levels
    • Confirming fuel level in the day tank (2 hours minimum), inspect condition of the tanks, and the proper operation of the fuel transfer pump
    • Inspecting engine, fuel tanks and cooling systems for evidence of leakage
    • Inspecting battery electrolyte level, specific gravity and electrical connections
    • Checking lubricant and/or coolant heater operation, inspecting governor linkage and fan belt
    • Inspecting control panel covers for security, test annunciator lamps, inspect control panel settings and test remote annunciation panels
    • Correcting all defects found
    • Entering all inspections, tests and corrective actions in the system logbook

    The Monthly tests include:

    • Performing weekly inspections
    • Performing a 60 minute building load test at least 30% of the rated load
    • Inspecting for proper operation of all auxiliary equipment (i.e. room ventilation)
    • Draining the exhaust system condensate trap
    • Correcting all defects found
    • Entering all inspections, tests, corrective actions and instrument readings in the system logbook

    The semi-annual, annual and 5 year inspections will need to be completed by a qualified contractor,

    If you have any questions regarding CSA compliant maintenance procedures, please contact your local Total Power service consultant.

  • Stand by me: Why you’re backup generator needs great service


    No matter what type of company you work for or run, there’s one thing every company needs….POWER.  Losing power for even a few hours can mean thousands of dollars in lost revenue and product.  Security systems go down, refrigerated goods spoil, customers are turned away, computer systems go down and production lines stop.  If your company is like many others, you have a backup generator to make sure this doesn’t happen to you.  The real question is, “Can you trust that your generator will run when you need it to?”

    Backup generators exist anonymously.  They are metal boxes, squirreled away on a roof or near a loading dock.  They are meant to be neither seen nor heard.  They are there when you need them and, the rest of the time, they do their best to be unobtrusive.  The problem is that this very job description makes it more likely that your emergency generator won’t work in an emergency.

    Did you know that backup generators are not  100% reliable?  In fact, they don’t work as often as 20%-to-30% of the time, said Arshad Mansoor, Senior Vice President for Research & Development with the Electric Power Research Institute.  The bad news is that there’s only so much you can do to improve on that failure rate.  The good news: There are solutions that could help keep a whole facility up and running in an emergency, even if the emergency power system doesn’t work.

    So why do backup generators fail?

    The short answer is that we only use them, you know, for backup.  Most of the time, these generators just sit around, doing nothing.  It might seem like you’re keeping them safe, but it’s actually a pretty rough way to treat a mechanical system.

    The following are the top 10 reasons back-up generators fail when you need them most:

    1. Battery System Problems
    2. Control System Problems
    3. Cooling Systems Problems
    4. Fuel System Problems
    5. Automatic Transfer Switch (ATS) or Switchgear Problems
    6. Circuit Breaker Problems
    7. Intake/Exhaust Valve Problems
    8. Generator Winding Problems
    9. Lubrication Problems
    10. Wet Stacking & Carbon Buildup Problems

    Every facility or property manager should understand these common reasons for emergency power system failure and should realize why proper maintenance will help prevent those failures.  While your personnel may be able to perform many weekly maintenance items, a qualified service provider can add great value by performing the higher-level maintenance that is required to address these 10 issues.

    Power interruptions and power quality problems are an everyday occurrence.  Having said that, our 21st century digital society is more dependent than ever on a reliable source of quality electric power.  Power interruptions cause loss of revenue, impair business operations, lose customers or worse, jeopardize human life and safety.  Don’t let your company be in the 70-80% of users who will find out the hard way what poor service of their stand by generator means.  Instead be in the 20-30% that has nothing to worry about.  Have a qualified service provider perform higher-level maintenance on regular intervals.

  • Inventory Check


    Total Power will be offering monthly inventory checks to keep our customers aware of what products are immediately available for purchase! For more information on our current inventory please contact Lisa Gabrielson at 905-362-9451 or by email at lisa@totalpower.ca.


    *Please click image for zoom

  • There Are No Second Chances When It Comes to Backup Generators


    Most of the time, as a facilities manager, the decisions you make will be discussed, reasoned, and decided by those that have more authority, or who own the facilities. The problem is, when things go wrong it falls on your shoulders. Can you afford to risk your career on decisions made by others, who don’t know all the facts. One career killer is in case of an emergency the back up systems don’t work. Who’s neck is on the line?

    Therefore, when it comes to the decisions you have to make regarding the backup generator system, your word, and your recommendations need to carry a great deal more weight than ever. You know how important it is to have a backup system in place. Almost everything that we use today for business operates on electricity. From computers to life support systems, to production equipment and so much more, when we lose power, everything comes to a crawl or completely shuts down.

    You may find that the facility your manage requires a generator, on average, once a year. You may lose power for a few hours or even days. While most businesses can shrug these losses off and get back to earning revenue relatively quickly, when you sell those businesses, or your supervisors, on them, it’s absolutely essential that they work.

    Perhaps your facility relies on the backup generator for vital components. Refrigeration, computer servers, medical care, and so many other factors make having power at all times more important than almost any other facet of your operation.

    You already know this. You understand it. But it can be a challenge to get those who make the ultimate decisions to understand this. For them, it’s often about saving money. But again, it’s your reputation and even your career on the line when that backup generator needs to work. The last thing you want is to have a system in place, with so many moving parts, with so many interconnected aspects, that isn’t maintained properly or that might not work when you need it to.

    Think about a car that sits outside all year long, unused. Are you sure that it will turn over when you need it to just because you put a new battery in it? The natural elements, such as wind, rain, snow, ice, and everything else can impact these moving parts to the point of making them suspect for operation.

    When your backup generator could be the lifeblood of your facility, you want a company in your corner that will maintain it and that has the experience to ensure that it will operate the way it should when you need it to. There are no second chances as a facilities manager. Make sure you won’t need one when it comes to backup power generation.

  • HELLO EDMONTON!!


    As we continue to grow Total Power now reaches new territory in Alberta! Walking the streets in Edmonton we now welcome our newest team member Allain Malo. Allain is taking on the challenge of Territory Manager for our Edmonton expansion. Total Power wants to hear from you, please contact us in Edmonton at 780-429-1611 or feel free to email Allain directly at allain@totalpower.ca.

    To learn more about Total Power and our products and services please browse through our website or feel free to call us 888-870-9152. We look forward to hearing from you!

  • When Will the Next Emergency Occur for Your Property?


    You manage a property, or several, so there are numerous people and businesses that rely on you and your smart business decisions. They will call you at all hours of the day and since you’re  determined to become the best property manager possible, you answer their calls, you make the necessary reparations to keep things moving along smoothly for everyone involved.

    And while your tenants and all those businesses are focused on the moment at hand, trying to find a way to make ends meet, boost revenue, and keep things moving along in the right direction, what they aren’t thinking about is the next potential emergency situation that could have them shutting their doors for an extended period of time.

    What Kind of Emergencies Are We Talking About?

    The most common emergencies that can dramatically affect businesses across the globe are natural disasters. While there isn’t much that any property manager will be able to do should a tsunami strike like the one that hit Japan last year, what about hurricanes, tornadoes, blizzards, or simply strong thunderstorms?

    Any of these can knock out power to towns for extended periods of time. Some outages can last days, or even weeks. For small businesses, that could spell another type of disaster. That’s why when companies rent space from you, under the careful watch of your managerial nature, they rely on some of the most important factors that led them to choose your property over others.

    The Necessities of Power

    While there are a number of businesses that can manage without electricity for an extended period of time, there are also plenty that simply cannot survive, especially in today’s age of the Internet and modern technology.

    When you market the property you manage to businesses and highlight the fact that there will be power even when the main source goes out, that’s not just a simple sales pitch: your tenants are counting on it to work properly when it’s needed.

    That means you want to choose a generator and a service company that will be there for you when you need it most. If you have an existing backup generator, how often has it been serviced? Will it run properly when it needs to? Will it kick on automatically without a problem when the main power source fails? Are you willing to bet your career on that?

    Backup generators were are designed to be effective during emergencies or whenever the main power grid experiences a failure. When the property that you manage needs to have a working backup generator, don’t cut corners by trying to save money on servicing your generators. Not all providers are equal and often you do get what you pay for.

  • Portable Generator Give-Away!


    Total Power at Maple Ridge and Ottawa are giving our customers a chance to win a portable generator!
    Right now anyone from those regions who request a quote from Total Power will automatically be entered in the draw! There is no limit to the amount of times you enter. Each unique quote request will result in another ballot entered.
    The draw will not take place until October 31st. That means keep those quote requests coming!

    Good Luck to everyone!

    If you want to know more about the promotion please contact the Maple Ridge Office at 888-460-7949 or if you are in the Ottawa area please call 888-870-9152.
    To learn more about Total Power products and services please call us at 888-870-9152.

  • A Backup Generator is Your Lifeblood


    While the title of this blog may seem (or sound) a bit pretentious, let us assure you that it’s not. The backup system and generator that you choose for the properties you manage is going to be the lifeblood of those properties at some time or another. There’s no other way around that simple fact. You can’t outrun it, you can’t deny it. Eventually an emergency will arise, whether by natural disaster, or the basic fact that not everything is guaranteed in life, and when it does, don’t you want to be assured that your property is going to run smoothly.

    A Backup Generator is Like a Parachute

    While the two are not all that similar in the real world, as it pertains to you and your business, they are very much on the same level  for you. You never know when you are going to need it but when you do, don’t you want to make sure it works?. You would not jump out of a plane without a working parachute, so why do you run your facility without knowing for sure that your generator will work?

    Let’s put it this way: would you get on an airplane to fly across the country for business knowing that the mechanic who worked on it (and the company that manages the care of the airplane) earned the job because they were the lowest bidder? Or the person who packed your parachute did not receive any formal training? While this doesn’t mean that the mechanic will be incapable of doing the job, would you really trust your life to someone who makes barely more than minimum wage for a company that is willing to underbid all others?

    It’s doubtful that you’d allow that to happen, so why would you think that it’s fine to choose the cheapest service provider to service  your generator and backup system needs? An airplane has sensitive parts that must all work properly to remain safely in the air. A backup generator has many moving parts (it’s an engine, after all) that also must work properly and be maintained properly in order to operate effectively when you need it to.

    Make the Smart Choice

    You’re savvy, smart, and dedicated. If you cut corners to try and save a few pennies when it comes to your backup generator, you could have a number of very angry clients, tenants or businesses that will lose money when your system fails when it needs to work the most. Make the effort, make the investment, and choose the right company.