WORKING At Total Power

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Why Join Total Power Limited?

A little bit about us…..

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

Career Opportunities

Currently Total Power has the following career opportunities. While we appreciate your interest in our company, only qualified candidates will be contacted. You can also connect with Total Power online through LinkedIn.

Interested in joining our team?  Send your resume to careers@totalpower.ca

Field Service Technician - Edmonton

Field Service Technician - Edmonton

Edmonton, AB

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Title: Field Service Technician
Company: Total Power Limited
Location: Edmonton

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role (Responsibilities)
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You’ll Need (Requirements)
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid AB driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion are required.
• Full time position plus approved OT, ability to work irregular hours.
• Willing to work locally and throughout the Province of British Columbia
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…
Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.
Only those selected for an interview will be contacted.

No Agencies please.

Sr. Accountant - Mississauga

Sr. Accountant - Mississauga

Mississauga, ON

Download Information Package

What You’ll Do – The Role (Responsibilities)

  • Financial analysis to investigate and explain variances.
  • Work with operational leaders to provide insights into financial results.
  • Look for cost savings and efficiencies.
  • Prime (CHP) project and prime service accounting while working closely with the prime sales and prime service teams.
  • ERP implementation project support.
  • Process mapping and instruction documentation, including process improvements.
  • Run fixed asset depreciation and reconcile subledger to general ledger and to the fixed asset schedules of the respective company.
  • Consolidated equipment schedules for insurance purposes.
  • Monthly Percentage of Completion project accounting (POC), including revenue recognition adjustments and cost accruals.
  • Monthly Service WIP reconciliation, including investigating and correcting any discrepancies.
  • Reviewing, investigating and correcting transactions, as needed (projects, service, parts, etc.).
  • Ad-Hoc reporting, including support, as needed, for forecasting and projections.
  • Assist with the annual budget.
  • Co-ordinate all auditors’ requests during the year-end audit.
  • Provide support during the annual inventory counts, as needed.
  • Other tasks and responsibilities as may be required from time to time consistent with the position of Senior Accountant and the job description and duties set out herein.

What You’ll Need (Requirements)

  • University degree and a CPA designation or close to completion.
  • Minimum 5 years of relevant experience in multi-department, multi-branch environment with separate cost centers in multiple provinces is required.
  • Strong knowledge of Accounting Standards for Private Enterprises (ASPE).
  • Ability to work independently and with others in the Company as a team, always putting the customer (external and internal) first.
  • Ability to interact comfortably with all levels within the Company.
  • Ability to manage multiple priorities while adhering to deadlines.
  • Experience and familiarity with ERP software solutions is required.
  • Previous experience with ERP implementation is considered an asset.
  • Excellent working knowledge of Microsoft Office is required, especially Microsoft Excel (including pivot tables, “if” and “V/H Lookup” and other financial functions).
  • Previous experience with project costing and/or field service organization is considered an asset.
  • Act in a strong, professional manner always maintaining the highest of ethical standards with Company employees, customers, and suppliers.
  • Occasional overtime as required (i.e. month-end, year-end, special projects).
  • In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

Working Conditions
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 25lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…
Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!
“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.
Only those selected for an interview will be contacted.

No Agencies please.

Territory Manager - BC Coast

Territory Manager - BC Coast

Maple Ridge, BC

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What You’ll Do – The Role (Responsibilities)
Manage sales with the aim of achieving gross margins and sales revenue that exceed forecasts

Territory Development:
• Identify, develop, and execute plan to penetrate and maintain accounts for sustainable business
• Provide budgets and forecasts as requested
• Assist the Company in developing stronger relationships with its customers – your primary focus should be on electrical contractors and consulting engineers with a secondary focus on business (B to B) end users, municipalities, utilities, etc.

Visit and work with potential and existing customers to sell the Company’s products – including:
• Actively pursue sales opportunities and performing “site visits”.
• Creating timely and accurate estimates and quotations
• Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines
• Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid
• Traveling the territory to ensure all products sold by the company are being fully marketed and/or represented to potential customers
• Ensuring full and complete geographical coverage
• Collaborating with Sales Team colleagues to promote products and to facilitate smooth projects
• Actively pursuing information which will benefit the sales team – eg. names of upcoming projects, successful bidders, pricing feedback, etc.
• Assist Project Management team with smooth and accurate project administration
• Assist engineers in writing specifications and work with them as a partner on projects to have Company named and specified as the recommended supplier.
• Prepare, coordinate, and assist with presentations to the engineering community as required introducing them to Total Power and its products.
• Regularly and accurately populate the company’s business tracking tools, such as Microsoft Dynamics CRM
• Develop and maintain a customer and prospect listing
• Take a proactive approach to resolving Customer complaints and disputes.
• Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines
• Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid.
• Present a professional image to the Company’s Customers and Suppliers and always maintain the highest ethical standards of conduct.
• Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein

What You’ll Need (Requirements)
• Minimum 3 years successful sales experience in a related industry preferred
• An electrical aptitude and/or employment background is considered an asset
• Ability to build strong relationships with customers and potential customers
• Well-developed interpersonal, communication and organizational skills, as well as demonstrated effective time management skills, including the ability to multi-task.
• Proficient in the use of Microsoft Office modules, Microsoft Excel, and CRM.
• Good organizational, time management and prioritizing skills.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Manual dexterity required to use desktop computer and peripherals.
• Ability to attend and conduct presentations
• Overtime as required.
• Lifting or moving up to 25lbs may be required.
• Possible, although seldom, travel away from home branch

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…
Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!
“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.
Only those selected for an interview will be contacted.

No Agencies please.

Service Agreement Specialist - Kamloops

Service Agreement Specialist - Kamloops

Kamloops, BC

Download Information Package

 What You’ll Do – The Role (Responsibilities)

New Service Agreements

  • Accurately enter new service agreements that fall under an assigned territory into the service IT system (Great Plains).
  • Work with the service sales team to ensure the information provided on new service agreements meets company requirements.
  • In coordination with the service management team, assign Technicians in GP to align with service capabilities and a balanced workload.
  • Close out the new service agreement information in the sales CRM system for tracking purposes.
  • Enter detailed agreement information into GP (task details, equipment data, pricing, and agreement term). Communicate any special requirements to the customer support team.
  • Create an electronic file to include the customer agreement and related agreement information.

 

Existing Service Agreements

  • Monitor, audit, correct, update, and renew existing service agreement renewals.
  • Ensure Total Power is meeting our contractual obligations.
  • Provide current expiring agreements to the service sales team for pricing.
  • In coordination with the service sales team, ensure expiring agreements are updated and sent to Customers for renewal in a timely manner (a minimum of 90 days prior to expiry).
  • Contribute to helping Total Power foster stronger relationships with Customers.
  • Renew agreements in GP and close out renewal proposals in CRM.
  • Communicate any special requirements to the customer support team.
  • Maintain electronic and/or hard copy files that house service agreements and other related information for our customers.
  • Other tasks and responsibilities may be required from time to time consistent with the position and the description of duties set out herein.

 

What You’ll Need (Requirements)

  • Diploma from a College or equivalent preferred.
  • Minimum 2 years’ experience with agreement administration and/or sales support experience in a similar industry.
  • Excellent interpersonal and sales skills with the ability to build and maintain lasting relationships with Customers and colleagues.
  • Diligent and tactful in the ability to enter new service agreements and support the service sales team in securing service agreement renewals.
  • Excellent computer skills and working knowledge of Microsoft Office; working knowledge of Great Plains and CRM would be an asset.
  • In the case of power outage or declared State of Emergency by any level of Government, be available for work.

 

Working Conditions

  • Manual dexterity required to use a laptop computer and peripherals.
  • Overtime as required.

 

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

 

 

Director, Service Operations (Western Canada)

Director, Service Operations (Western Canada)

Maple Ridge, BC

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Summary

Director, Service Operations (Western Canada) is responsible for the growth, management, coaching and performance of our Calgary, Edmonton, Kamloops, Maple Ridge and Vancouver Island Product Support business units. This includes; Service Sales & Operations, Parts Sales & Operations, Facility Management and with a dotted line to Rental Operations. This person is a professional with the ability to combine many skills such as; team development and management, business development, sales and service expertise, financial acumen, leadership and building a great team culture. Having a passion to drive growth, provide the best Customer experience in the industry and the skill to deliver results that exceed plans is essential.

The Director, Service Operations is a strategic thinker and confidant to the management team, providing input to the Company’s plans and strategies, always presenting ways to improve the Company’s performance and inspiring people to exceed their own expectations.

What You’ll Do – The Role (Responsibilities)

  • Responsible for achieving Product Support (Service and Parts) sales, gross margin, operating initiatives and income results that exceed forecasts for the assigned branches.
  • Coach, manage and provide direction and support to the branch managers & their teams, holding them accountable for; customer service excellence, safety, quality, productivity, daily activities & commitments, and metrics.
  • Coach, mentor and lead your teams to meet or exceed; revenue, gross margin and income targets for Service and Parts.
  • Support the service sales team to achieve sales targets for; Customer Support Agreements, Repairs, and CSA retention rates.
  • Assist with budget planning, forecasts, and operational objectives.
  • Hold the team accountable for increasing technician productivity with the objective of improving our competitiveness and increasing income.
  • Human resource duties include monthly one-to-one meetings, timely employee coaching meetings, employee development, team building events, safety and training support and assistance with recruiting, disciplinary action, etc. (work with HR as required).
  • Host quarterly department meetings and ensure your management team host quarterly (minimum) department/branch meetings.
  • Provide direction to your management team on accounts receivable issue resolution. Hold them accountable to take a proactive approach to resolve customer complaints and disputes.
  • Act as primary decision maker in the event of a power outage or a declared state of emergency by any level of Government within the region.
  • The Product Support team’s strategy is “Customer First”. Work with the VP and peers to develop, recommend and establish policies, practices, and systems to achieve this strategic objective.
  • Other tasks and responsibilities as may be required from time to time consistent with the position of Director, Service Operations and the job description and duties set out herein.

What You Need (Requirements)

  • Minimum of 5 years related experience in a service operations leadership role.
  • College or University graduate preferred.
  • Excellent interpersonal and customer service skills.
  • Ability to build and maintain lasting relationships with corporate departments and key business partners. Work collaboratively across all departments in the organization.
  • Establish a culture of continuous improvement.
  • Valid driver’s license and reliable personal vehicle is required.
  • Excellent working knowledge of: Microsoft Office and computers
  • Continuously promote the Company and its products and services; develop strong relationships by providing great customer service with the aim to retain customer business.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work. 

Working Conditions

  • Travel will be required between branches and within the territory on a consistent basis. Periodic travel will be required, including to the USA. A valid passport and ability to enter the US is required.
  • Ability to attend and conduct presentations.
  • Overtime as required.
  • Lifting or moving up to 40lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

 

Senior Manager, Enterprise Applications - Mississauga, Total PowerGen Solutions

Senior Manager, Enterprise Applications - Mississauga, Total PowerGen Solutions

Mississauga, ON

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Title: Senior Manager, Enterprise Applications
Company: Total PowerGen Solutions
Location: Mississauga

Flexibility
This is a hybrid role with the ability to work from home.

Summary
The Senior Manager, Enterprise Applications leads a team of software and data professionals and is responsible for the availability, maintenance, support, and improvement of key business applications across the 177448 group of companies. You will influence change, innovation, and digital business transformation through technology enablement.

You will work with IT and Business leadership to develop and implement a cycle of continuous improvement across applications and core processes, with the goals of increasing efficiencies, adding automation, and supporting the strategic objectives of the organization.

Additionally, you will be part of the team responsible for supporting the business through an upcoming ERP implementation project, ensuring that resources are available to both support existing business applications, and execute IT tasks related to the implementation of a new ERP system.

What You’ll Do – The Role (Responsibilities)
Leadership:
• Lead and coach a growing team of application support, software development, business analysis and data analytics professionals.
• Clearly set and communicate your team’s priorities, ensuring that tasks are tracked in a measurable way which provides a clear picture of the team’s WIP.
• Ensure that documentation for custom software development/code is created and securely stored.
• Collaborate with the Senior Director – IT to align your team’s efforts with IT and organizational strategy.

Continuous Improvement:
• Assist with the organization’s Digital Transformation efforts. The organization is in the process of implementing new business software and you play a key role in its success.
• Work with business stakeholders to identify opportunities to increase the efficiency and effectiveness of 177448’s business applications and core processes.
• Maintain specific focus on costs savings and reduction of manual effort through automation.
• Ensure that key business applications are managed in alignment with the Application Lifecycle Management process.
• Own the Master Data Management process, ensuring consistency and accuracy of organizational data across all sources.
• Collaborate with stakeholders to develop software training programs and ensure consistent delivery.

Application Support:
• Ensure that business applications are supported in alignment with SLAs.
• Ensure that application support articles are added/updated in the IT knowledgebase.
• Where appropriate, work with third-party partner resources to help deliver managed services support.
• Place a high priority on application availability and data continuity.

Business Analysis/Data Analytics:
• Work directly with key stakeholders across the organization, gathering requirements and suggesting technology solutions to help solve complex business problems.
• Assist in the development and delivery of key reports to help drive organizational success.
• Provide support assistance for issues with key business application as needed.
• Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position.

What You’ll Need (Requirements)
• University degree in computer science or equivalent.
• Minimum of 5 years’ relevant experience in a software-related leadership role.
• Minimum of 3 years’ experience working with senior business stakeholders to gather requirements, combined with a proven track record in developing technology solutions to solve complex business problems.
• Strong understanding of Microsoft SQL, in addition to data structure and data handling best practices.
• Proven expertise in successfully executing multiple concurrent project development programs, including previous work with full-cycle ERP implementations.
• Possess a strong and diverse knowledge of IT applications and technical ability, combined with sound business acumen.
• Good understanding of process mapping and process improvement best practices.
• Excellent oral and written communication and presentation skills.
• Fluency in both English and French preferred.
• Ability to prioritize and allocate resources in an efficient manner.
• Ability to educate others and simplify complex topics.
• Willingness and ability to provide hands-on support to the team on an as-needed basis.
• A keen interest in technology, with a methodology for staying up to date with emerging tech trends.
• A proven understanding of GAAP and/or prior work experience within a service delivery organization are both considered definite assets.
• Follow all Company Health and Safety Policies and Guidelines and Privacy Policies.
• Valid driver’s license in good standing and a reliable personal vehicle required.
• In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

Working Conditions
• Some travel will be required.
• Manual dexterity required to use a laptop computer and peripherals.
• Some after-hours work may be required.
• Lifting or moving up to 30lbs may be required

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…
Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.
Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!
Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!
“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager
Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.
Only those selected for an interview will be contacted.
No Agencies please.

Field Service Technician - Interior BC

Field Service Technician - Interior BC

Interior, BC

Download Information Package

What You’ll Do – The Role:

  • Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
  • Test, measure, and verify electrical component operations, including energized components and electrical fields.
  • Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
  • Conduct startups and load bank tests as required.
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications.
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service.
  • Complete required service and equipment performance reports as required.
  • Other tasks and responsibilities as may be required. 

What You Need

  • Minimum 3 years’ experience as a generator field service technician.
  • College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
  • A valid BC driver’s license in good standing.
  • Working knowledge of D/C and A/C electrical systems.
  • Mechanical, engine, and electrical trouble shooting skills.
  • Superior customer service skills and track record.
  • Comfortable using MS Office suite including Outlook suite.
  • Strong time management skills.
  • The ability to work efficiently with minimal supervision.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions

  • After hours On-Call – Required
  • Heavy lifting and physical exertion required
  • Ability to work irregular hours
  • Willing to work locally and throughout the Province of British Columbia
  • Travel will be required.  A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Field Service Manager - Mississauga

Field Service Manager - Mississauga

Mississauga, ON

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Summary

The Field Services Manager is responsible for providing Field Service Technicians with leadership and mentoring to accomplish optimum productivity and loyalty.  Fosters a team climate of proactive communication and collaboration to give our customers and team a positive experience, while adhering to health and safety standards.

What You’ll Do – The Role (Responsibilities)

  • Lead the Field Service Technicians to exceed sales revenue, gross margins, and income forecasts.
  • Take the lead on work order review and revenue recognition initiatives in order to contribute to the overall branch budget goals.
  • Complete regular ride-alongs with Technicians, providing technical and procedural coaching and mentoring.
  • Provide direction and support to Technicians, holding them accountable for quality, productivity, and customer service.
  • In collaboration with the dispatch team, ensure that Technician time is optimized in terms of billable service, while ensuring the right Technician with the right skills for the job is dispatched in the most efficient manner and that all required job details (reports, hours, parts, comments) are accurately executed in-system.
  • Provide leadership in achieving Service Metrics Targets and customer satisfaction.
  • Take a pro-active approach to resolving any customer complaints or disputes while continuing to promote a high standard of customer service. This will involve direct customer contact with established negotiation authority.
  • Ensure that all Health & Safety requirements are followed and continually work to reduce our risk.
  • Manage and approve Technician timecard including overtime and double-time.
  • Assist with determining required staffing levels, related recruiting, and orientations.
  • Perform technician one-on-ones, performance management and employee development.
  • Review and debrief projects, resulting in efficiencies and lessons learned in order to improve profitability.
  • Increase technician productivity with the objective of improving our competitiveness and increasing income. This will include making equipment and supplies purchase recommendations and orders.
  • Ensure hours used to perform work are reflective of hours allotted, and where exceptions are encountered, all possible steps are taken to mitigate future issues.
  • Partner with Service Sales to ensure customer acquisition, renewals, and customer loyalty are optimized.
  • Human resource duties include; monthly one-to-one meetings, timely employee coaching meetings, employee development, team building events, safety and training support and assistance with recruiting, disciplinary action, etc. (work with HR as required).
  • Perform random site audits to ensure that our services consistently achieve the highest standards in our industry.
  • Lead weekly team huddles to discuss wins/losses and opportunities to improve our customer experience.
  • Other tasks and responsibilities as may be required.

What You Need (Requirements)

  • 5+ years of Service Technician experience in generator industry required.
  • Excellent working knowledge of Microsoft Office and computers.
  • Valid driver’s license and reliable personal vehicle required.
  • Strong HR management, interpersonal, and customer service skills.
  • Team building, coaching, training, with the ability to coordinate activities, and improve task efficiency.
  • Excellent communication; verbal and written.
  • Problem solving, negotiation, decision making, and judgment.
  • Excellent organizational skills with strong multi-tasking capabilities
  • In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.
  • Travel and overtime as required. Participation in the after-hours on call rotation required.
  • Lifting or moving up to 40lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Parts & Inventory Manager - Mississauga

Parts & Inventory Manager - Mississauga

Mississauga, ON

Download Information Package

Parts Management Objectives

  • Determine and maintain appropriate stocking levels and review weekly stock orders.
  • Reduce and maintain aged parts inventory (over 18 months) at 5% or better.
  • Responsible for department compliance with established inventory control procedures and ensuring the accurate completion of the annual inventory count.
  • Maintain accurate MCC Task Material lists in the ERP System.
  • Monitor and maintain parts ordering process that utilizes company inventory prior to ordering new stock.
  • Ensure timely completion and follow-up of day to day and annual Vendor Returns.
  • Monitor orders to maximize vendor incentive programs through preferred vendors and minimize the use of multiple vendors.
  • Review and correct various business operations reports including, but not limited to:
    • Daily No Bin Reports
    • Weekly Backorder Reports
    • Monthly Open Order Reports
    • Monthly Warehousing Reports
  • Provide functional support to other branch locations as required.

Parts Management goals and responsibilities:

  • Assisting with sourcing decisions and primary vendor negotiations.
  • Employee parts training and related audits to ensure proper procedures are followed.
  • Monitor and provide procedures to minimize shipping costs and maximize recovery.
  • Ensure all incoming customer calls, emails and inquiries are handled the same day striving to institute the 20-minute rule (all customer calls must be acknowledged within 20 minutes that you have received their inquiry and will respond promptly).
  • Responsible for maintaining proper warehouse organization, bin locations, and good housekeeping.
  • Ensure all incoming and outgoing shipments are accurately recorded, including documenting and submitting claims for damaged shipments.
  • Provide support to all internal departments and business units with the aim of achieving sales revenue, gross margins, and income that exceeds forecasts.
  • Assist with branch annual operating plans and forecasts.

General:

  • Human resource duties include; timely employee reviews, recruiting, compensation, team building events, disciplinary action, employee career development, health & safety and training.
  • Before taking any action, communicate concerns about the job performance of individuals on the team to your manager for discussion. 

What You Need

  • Demonstrated history of parts sales, inventory control, supervisory related experience, and increasing responsibilities.
  • 5+ years of experience in parts management.
  • Valid drivers’ license with a reliable personal vehicle required.
  • Strong mechanical aptitude and problem-solving skills.
  • Excellent computer skills with good working knowledge of Microsoft Office products.
  • Excellent communication skills both verbal and written.
  • Other tasks and responsibilities as may be required from time to time consistent with the position of Parts Manager and the job description and duties set out herein.

Working Conditions

  • Periodic travel is required.
  • Ability to attend presentations and training.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 50lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

 

Service Agreement Advisor - Sudbury

Service Agreement Advisor - Sudbury

Sudbury, ON

Download Information Package

What You’ll Do – The Role (Responsibilities)

  • Execute the sale of generator maintenance/service agreements.
  • Manage and facilitate the renewal of all existing contracts in the territory.
  • Territory Development:
  • Identify, develop, and execute plan to penetrate and maintain accounts for sustainable business.
  • Prepare monthly renewals and send out to the customers at least 60 days in advance of the expiry date.
  • Follow up on all open renewals and work with customers to renew their contracts.
  • Provide budgets and forecasts as requested.
  • Visit and work with potential and existing customers to sell the Company’s Generator Maintenance agreements and SMART monitoring systems.
  • Actively pursue new and existing sales opportunities.
  • Create timely and accurate estimates and quotations; follow-up on proposals to achieve monthly and annual goals.
  • Read and interpret specifications and create proposals for customers to meet project closing deadlines.
  • Preparing, coordinating, and making presentations.
  • Traveling the territory to identify, meet and sell new generator service agreements as well as promote the other strengths and attributes of Total Power.
  • Assist the Service Agreement Renewal Team with “at risk” agreement renewals.
  • Develop and maintain a customer and prospect listing.
  • Take a proactive approach to resolving customer complaints and disputes.
  • Keep current all customer contact information, sales opportunities, quotes, update the status of all quotes and final disposition in Company CRM system.
  • Submit monthly reports summarizing prior month’s activities.
  • Present training seminars to end users. Provide Service training for Customers on codes and generator maintenance requirements.
  • Recruit customers for CSA 282 generator maintenance training.
  • Learn and understand generator maintenance requirements pertaining to CSA 282/Life Safety generators.
  • Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position. 

What You Need (Requirements)

  • Minimum 3 years of successful sales experience in a related or similar industry preferred.
  • Thorough understanding of Sales and selling Service Agreements.
  • Electrical and mechanical aptitude and/or employment background is considered an asset.
  • Excellent working knowledge of Microsoft Office Suite and CRM Software.
  • Valid ON driver’s license in good standing and a reliable personal vehicle required, for business travel.
  • Excellent interpersonal and customer service skills.
  • Ability to build and maintain lasting relationships with our customers and suppliers.
  • Experience using sales tracking software preferred.
  • Time management, accountability, and dependability.
  • Excellent problem solving, negotiation, and decision-making skills.
  • Excellent organizational skills with strong multi-tasking capabilities.
  • The ability to professionally handle sales rejection required.
  • Experience and confidence in making sales presentations a must.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work. 

Working Conditions

  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 30lbs may be required.
  • Approximately 75% local travel required.
  • Some travel throughout Canada and USA is required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

Our growth:

As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

 

Parts Representative - Calgary

Parts Representative - Calgary

Calgary, AB

Download Information Package

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role
• Order taking – acknowledge all incoming orders by walk-in, phone, email or fax to ensure same day turnaround on received orders and advise customers on delivery.
• Sourcing parts – procure parts via catalogues or calling vendors and OEM dealers.
• Quoting including follow-up on all outstanding quotes.
• Ordering parts and reporting delivery status on all parts orders.
• Charging out parts to appropriate work orders and invoices.
• Communicating with customers, internal or external, on delayed deliveries.
• Promptly returning any unneeded parts to the supplier for credit.
• Promptly processing credits for customer returns.
• Working towards resolution of customer complaints and disputes.
• Accurately creating, processing, and completing purchase orders, receivers, work orders, and invoicing.
• Complete inventory cycle counts as required by company.
• Maintain a clean and organized sales floor, parts counter, and inventory area.
• Ensure parts are immediately assigned and stored in the proper shelf location.
• Maintain a clean and organized area for used or non-inventory parts that is isolated from inventory items.
• Create and maintain a list of used and non-inventory items which includes estimated cost, quantity, and description.
• Other tasks and responsibilities as may be required from time to time consistent with the position of Parts Representative.

What You Need
• Journeyman parts certification, or equivalent parts experience preferred.
• A valid driver’s license in good standing and a reliable personal vehicle, as local travel may be required at times.
• Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude; demonstrated ability to adapt to new software systems.
• Time management, accountability, and dependability.
• Excellent customer service skills.
• Willingness to work overtime as requested.
• Excellent organizational skills with strong multi-tasking and prioritizing capabilities.
• Previous experience with Power Generation Equipment would be considered and asset.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Travel maybe required.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 80lbs. may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Inside Sales Representative - Halifax

Inside Sales Representative - Halifax

Halifax, NS

Download Information Package

Title: Inside Sales Representative
Location: Halifax, ON
Job Type: Permanent, Full-Time

We Offer
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role (Responsibilities)
Inside Sales Responsibilities
• Act as ‘first point of contact’ for incoming sales inquiries and respond or re-direct as required. This will include Equipment, Rental and Contract sales inquiries.
• Field, qualify, and execute on inbound opportunities – including estimating and preparing proposals for assigned product lines and in support of the RSM. This could include Equipment, Rental and Contract proposals.
• Act as primary salesperson for Residential Series (air cooled) Product and non-Bid Spec Commercial Series Product (i.e.: RG, RD, QT) for Atlantic Canada
• Act as primary support salesperson for Generac ‘Guardian Dealers’ for Atlantic Canada
• Monitor Bid Boards to find new bidding opportunities and distribute leads to sales team.
• Work with both internal and external customers to sell and promote the company’s brand and products.
• Manage sales with the aim of achieving gross margins and revenue that exceed targets.
• Support Sales Team with select Opportunity and Tenders – assist with preparation of quotations/tenders as required – especially government tenders or as assigned by Management.
• Actively pursue information which will benefit the Sales team – e.g.: new opportunities, names of upcoming opportunities, successful bidders, pricing feedback, etc.
• Cold call to introduce the Company, expand Customer base and grow sales.
• Regularly and accurately populate the company’s business and contact tracking tools, (eg. CRM, GenConnect, etc.). This includes updating CRM database with all Account and Contact information and classifications.
• Regularly mine the company’s business tracking tools (CRM) to ensure accuracy and timely sales funnel management.
• Provide regular and assertive follow up on all quotes, properly dispositioning each in the Company’s CRM system.
• Rentals
o Coordinate with other branches to source equipment, if not available in the Halifax fleet.
o Coordinate all rentals: such as booking freight, electricians, check in, check out, packing slips for rental inspection.
o Work with technician(s) to provide the following reports: 250 hours, L/B, check in, check out and packing slips.
o Help prepare inventory & parts for emergency rental calls.
o Assist Rental Admin Team with open/close of rental work orders.
• Establish, develop, and maintain positive business and customer relationships.
• Provide reports and forecasts as requested on a timely basis.
• Take a proactive approach to resolving Customer complaints and disputes.

Branch Support Responsibilities
• Responsible for answering and directing all incoming calls in a professional and friendly manner. Learn the different aspects of the company so you can confidently assess the customer’s needs and direct them appropriately.
• Provide general information to callers.
• Perform other possible functions such as: loading, off-loading, receiving mail, ordering supplies, shipping and receiving of parts, providing back-up admin support for Service Operations, etc.
• Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position.

What You Need (Requirements)
• Minimum 5 years’ customer service, inside sales, admin support, or related experience.
• A self-starter and a team player who is able to work both in a team environment and independently.
• Excellent phone skills.
• Exceptional customer service skills.
• Excellent problem solving, negotiation, and decision-making skills.
• Well-developed interpersonal, communication and organizational skills, as well as demonstrated effective time management skills, including the ability to multi-task.
• Basic technical skills (mechanical & electrical) an asset.
• A continuous improvement mindset, always looking for more efficient ways to get things done.
• Proficient in the use of Microsoft Office modules.
• A professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.
• Participate in company-sponsored training programs as provided.
• You are part of a team that works together, and you must communicate in such a way that will avoid problems and disputes, always putting the Customer (internal and external) first. Ensure that you work harmoniously with other departments in the Company working towards our common goal of being a dominant provider of our products and services in the markets we serve.
• Adhere to all Company and Governmental Health and Safety rules and regulations and never make compromises in a situation that may put someone at risk.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 50lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…
Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth: As Canada’s 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Sudbury

Generator Field Service Technician - Sudbury

Sudbury, ON

Download Information Package

We are hiring! Generator Field Service Technician, Sudbury

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid ON driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government in ON, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Halifax

Generator Field Service Technician - Halifax

Halifax, NS

Download Information Package

We are hiring! Generator Field Service Technician, Halifax

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Nova Scotia
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Calgary

Generator Field Service Technician - Calgary

Calgary, AB

Download Information Package

We are hiring! Generator Field Service Technician, Calgary

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role:
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Alberta
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.