WORKING At Total Power

Check out our Working at Total Power video on YouTube

Why Join Total Power Limited?

A little bit about us…..

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

Career Opportunities

Currently Total Power has the following career opportunities. While we appreciate your interest in our company, only qualified candidates will be contacted. You can also connect with Total Power online through LinkedIn.

Interested in joining our team?  Send your resume to careers@totalpower.ca

Contract Administrator, 6 Month Contract - Mississauga

Contract Administrator, 6 Month Contract - Mississauga

Mississauga, ON

Download Information Package

We are hiring! Contract Administrator, Mississauga – 6 Month Contract

What You’ll Do – The Role
• Accurately enter new service agreements into the service IT system (Great Plains).
• Work with the service sales team in to ensure the information provided on new service agreements meets company requirements.
• In coordination with the service management team, assign Technicians in GP to align with service capabilities and a balanced workload.
• Close out the new service agreement information in the sales CRM system for tracking purposes.
• Enter detailed agreement information into GP (task details, equipment data, pricing, and agreement term).
• Communicate any special requirements to the customer support and service management teams.
• Create an electronic file to include the customer agreement and related information.
• Assist with transitioning existing agreements from one system over to GP.
• Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position.

What You Need
• Diploma from a College or equivalent preferred.
• Excellent interpersonal and sales skills with the ability to build and maintain lasting relationships with Customers and colleagues.
• Diligent and tactful in the ability to enter new service agreements and support the service sales team in securing service agreement renewals.
• Excellent computer skills and working knowledge of Microsoft Office; working knowledge of Great Plains and CRM would be an asset.
• In the case of power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family, and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Sudbury

Generator Field Service Technician - Sudbury

Sudbury, ON

Download Information Package

We are hiring! Generator Field Service Technician, Sudbury

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid ON driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government in ON, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Field Service Technician - Southern Ontario

Field Service Technician - Southern Ontario

Southern Ontario, ON

Download Information Package

We are hiring! Generator Field Service Technician, Southern Ontario

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid ON driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government in ON, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family, and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Service Agreement Specialist - Kamloops

Service Agreement Specialist - Kamloops

Kamloops, BC

Download Information Package

We are hiring! Service Agreement Specialist, Kamloops

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
New Service Agreements
• Accurately enter new service agreements that fall under an assigned territory into the service IT system (Great Plains).
• Work with the service sales team to ensure the information provided on new service agreements meets company requirements.
• In coordination with the service management team, assign Technicians in GP to align with service capabilities and a balanced workload.
• Close out the new service agreement information in the sales CRM system for tracking purposes.
• Enter detailed agreement information into GP (task details, equipment data, pricing, and agreement term). Communicate any special requirements to the customer support team.
• Create an electronic file to include the customer agreement and related agreement information.
Existing Service Agreements
• Monitor, audit, correct, update, and renew existing service agreement renewals.
• Ensure Total Power is meeting our contractual obligations.
• Provide current expiring agreements to the service sales team for pricing.
• In coordination with the service sales team, ensure expiring agreements are updated and sent to Customers for renewal in a timely manner (a minimum of 90 days prior to expiry).
• Contribute to helping Total Power foster stronger relationships with Customers.
• Renew agreements in GP and close out renewal proposals in CRM.
• Communicate any special requirements to the customer support team.
• Maintain electronic and/or hard copy files that house service agreements and other related information for our Customers.
• Other tasks and responsibilities may be required from time to time consistent with the position and the description of duties set out herein.

What You Need
• Diploma from a College or equivalent preferred.
• Minimum 2 years’ experience with agreement administration and/or sales support experience in a similar industry.
• Excellent interpersonal and sales skills with the ability to build and maintain lasting relationships with Customers and colleagues.
• Diligent and tactful in the ability to enter new service agreements and support the service sales team in securing service agreement renewals.
• Excellent computer skills and working knowledge of Microsoft Office; working knowledge of Great Plains and CRM would be an asset.
• In the case of power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family, and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Halifax

Generator Field Service Technician - Halifax

Halifax, NS

Download Information Package

We are hiring! Generator Field Service Technician, Halifax

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Nova Scotia
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Maple Ridge

Generator Field Service Technician - Maple Ridge

Maple Ridge, BC

Download Information Package

We are hiring! Generator Field Service Technician – Maple Ridge, BC

We Offer
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid BC driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion are required.
• Full time position plus approved OT, ability to work irregular hours.
• Willing to work locally and throughout the Province of British Columbia
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Parts Representative - Maple Ridge

Parts Representative - Maple Ridge

Maple Ridge, BC

Download Information Package

We are hiring! Parts Representative

We Offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role

• Order taking – acknowledge all incoming orders by walk-in, phone, email or fax to ensure same day turnaround on received orders and advise customers on delivery.
• Sourcing parts – procure parts via catalogues or calling vendors and OEM dealers.
• Quoting including follow-up on all outstanding quotes.
• Ordering parts and reporting delivery status on all parts orders.
• Charging out parts to appropriate work orders and invoices.
• Communicating with customers, internal or external, on delayed deliveries.
• Promptly returning any unneeded parts to the supplier for credit.
• Promptly processing credits for customer returns.
• Working towards resolution of customer complaints and disputes.
• Accurately creating, processing, and completing purchase orders, receivers, work orders, and invoicing.
• Complete inventory cycle counts are required by company.
• Maintain a clean and organized sales floor, parts counter, and inventory area.
• Ensure parts are immediately assigned and stored in the proper shelf location.
• Maintain a clean and organized area for used or non-inventory parts that is isolated from inventory items.
• Create and maintain a list of used and non-inventory items which includes estimated cost, quantity, and description.
• Other tasks and responsibilities as may be required from time to time consistent with the position of Parts Representative.

What You Need
• 3-5 years of previous work experience in parts and/or inside sales in a similar work environment.
• A valid driver’s license with a clear record, as local travel may be required at times.
• Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude; demonstrated ability to adapt to new software systems.
• Time management, accountability, and dependability.
• Excellent customer service skills.
• Willingness to work overtime as requested.
• Excellent organizational skills with strong multi-tasking and prioritizing capabilities.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Travel maybe required.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 50lbs. may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Generator Field Service Technician - Calgary

Generator Field Service Technician - Calgary

Calgary, AB

Download Information Package

We are hiring! Generator Field Service Technician, Calgary

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role:
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generator set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Alberta
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Branch Service Manager - Calgary

Branch Service Manager - Calgary

Calgary, AB

Download Information Package

We are hiring! Branch Service Manager, Calgary

We offer:
• 100% Employer Paid Medical and Dental Benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

What You’ll Do – The Role:
• Learn and promote our customer service promise “Make Each Customer Experience Extraordinary”.
• Provide direction and support to Calgary’s Service Sales Representative, Technicians, Parts and Administrative Support Staff. Hold them accountable for quality of work, high productivity, and excellent customer service.
• Coach, mentor, and lead the Calgary service team to achieve results that meet or exceed expectations. Must perform monthly or quarterly one on one coaching sessions with all direct reports.
• Communicate, explain, and reinforce company goals; objectives, plans and strategies.
• Maintain technician efficiency with the objective of improving our competitiveness and increasing revenue.
• Work with Major and Minor Repairs Sales Representative to ensure quoted customer repairs are completed on time and within the quoted amounts.
• Utilizing all available resources effectively, champion significant failures to ensure they are completed in an expedient and cost-effective manner.
• Responsible for field service accounts receivable issue resolution. Take a proactive approach in resolving customer complaints and disputes.
• Responsible for ensuring a professional and safe work environment for all employees. Report any unsafe work environment to the Company Health and Safety Coordinator or employee relations matters to HR.
• Manage uniforms, PPE, tool requirements & load bank maintenance.
• Manage and approve technician overtime and related time sheet review and approval.
• Complete a “Work With” with each technician a minimum of 2 times per month.
• Ensure the coordination and scheduling of maintenance and repair always prioritizing emergencies and verifying credit worthiness.
• Lead weekly team huddles to discuss wins/losses and opportunities to improve our customer experience.
• Lead monthly branch safety meetings to include all branch staff.
• Coordinate annual roundtable and town halls as required.
• Organize a minimum of two social events annually.
• Human resource duties include; timely monthly or quarterly employee reviews, recruiting, compensation, team building events, disciplinary action, employee development, health & safety and training
• Primary decision maker in the event of a power outage or a declared state of emergency by any level of Government within the region.
• Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position.

What You Need
• Post Secondary Education in a related filed preferred.
• 5+ years of related experience
• Excellent working knowledge of:
o Microsoft Office Suite and computers.
o Business Systems: GP, Finance Reporter, CRM, with proficiency in creating and scheduling service calls, managing smart lists, creating purchase orders, receiving, and posting parts to work orders, accessing financial reports, creating customers in CRM and creating service quotes in CRM. Etc.
• Maintain a well-organized and clean work area.
• Valid driver’s license in good standing and a reliable personal vehicle required.
• Ensure all company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers and suppliers.
• Adhere to all Health and Safety rules and recommendations, never making compromises in a situation that is potentially unsafe.
• The Product Support team is to “Provide the Best Customer Service in the Industry”. Work with the Regional Service Manger and peers to develop, recommend and establish policies, practices, and systems to achieve this strategic objective.
• Present a professional image to the company’s customers and suppliers maintaining the highest ethical standard of conduct.
• Promote the Company and its product offerings to new and existing customers.
• In the case of a power outage or declared State of Emergency by any level of Government in Alberta, be available for work.

Working Conditions
• Travel will be required. A valid passport and ability to enter the US may be required on occasion.
• A valid drivers’ license in good standing required.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 40lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.