WORKING At Total Power

Check out our Working at Total Power video on YouTube

Why Join Total Power Limited?

A little bit about us…..

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

Career Opportunities

Currently Total Power has the following career opportunities. While we appreciate your interest in our company, only qualified candidates will be contacted. You can also connect with Total Power online through LinkedIn.

Interested in joining our team?  Send your resume to careers@totalpower.ca

Rental Account Manager - Alberta

Rental Account Manager - Alberta

Calgary & Edmonton, AB

Download Information Package

We are hiring! Rental Accounts Manager, AB

What we offer?
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts

What You’ll Do – The Role (Responsibilities)
Sales & Business Development
• Be the point person for general incoming rental inquiries
• Work with potential and existing customers to promote and develop rental business and to rent the Company’s products – including:
• Preparing, coordinating, and delivering timely and accurate proposals and quotations
• Collaborating with colleagues to facilitate smooth execution of projects including planning, monitoring, logistics, installations, fueling, servicing & invoicing
• Coordinating, negotiating with vendors and sub-trades as required to ensure successful projects – e.g. re-rent suppliers, electrical contractors, fuel companies, ESA, etc.
• Actively pursuing and sharing information which will benefit the Rental team – e.g. rental opportunities, names of upcoming projects, successful bidders, pricing feedback, etc.
• Utilizing internal / external resources to assist in achieving these goals
• Attending site visits
• Manage rental opportunities with the aim of achieving gross margins, utilization and revenue that exceed forecasts.
• Regularly and accurately populate the company’s business and contact tracking tools (CRM)
• Develop and maintain a customer and prospect list
• ‘Cold Calling’ functions
• Attend industry events and association functions which the Company is a member of to develop new and existing relationships
• Proactively engage assigned accounts to uncover further quoting opportunities
• Provide regular and assertive follow up on outstanding quotes

Estimating
• Regular site visits to ensure you know the best way to approach and execute the project.
• Read and interpret engineered specifications (when applicable) and create proposals for customers to meet ‘tender’ closing deadlines
• Take a proactive approach to estimating to maximize the company’s chance for winning projects
• Maintain an accurate and complete Opportunity Log with supporting documentation
• Work with suppliers to obtain accurate information and pricing on any sub-let products and/or services required for proposals
• Ensure that the right product is supplied to win the project

• Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein

What You Need (Requirements)
• Proactively share sales and service opportunities with other departments.
• A self-starter and a team player who can work both in a team environment and independently.
• Proficient in the use of Microsoft Office modules and CRM.
• Provide reports and forecasts as requested on a timely basis.
• Provide technical and sales assistance to colleagues and customers.
• Take a proactive approach in resolving customer complaints and disputes.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• On call – to be the point of contact for rental inquiries after hours, weekends & holidays
• Manual dexterity required to use desktop computer and peripherals.
• Ability to attend and conduct presentations.
• Overtime as required.
• Lifting or moving up to 50lbs may be required.
• Local travel and periodic travel away

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…
Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.
Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family, and grow with us!
Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!
“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager
Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.
Only those selected for an interview will be contacted.
No Agencies please.

Branch Service Manager - Calgary

Branch Service Manager - Calgary

Calgary, AB

Download Information Package

We are hiring! Branch Service Manager, Calgary

We Offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do (The Role)
• Learn and uphold our Customer Service Promise “Make Each Customer Experience Extraordinary” (30 days)
• Provide direction and support to Technicians, Parts and Administrative Support Staff. Hold them accountable for quality, productivity, and customer service. (90 days)
• Coach, mentor, and lead the Calgary service team to revenue, gross margin, and income results that meet or exceed forecasts. Must perform quarterly one on one coaching sessions with all direct reports. (30 days)
• Monitor parts and service department costs and be accountable for expenditures
• Must maintain a minimum gross margin of 47% in service and 40% in parts
• Must address local parts stocking levels and minimize the no bin report
• Work with National Inventory Manager to reduce aged parts inventory from 70% to under 5% (365 Days)
• Organize and package parts for upcoming jobs as necessary.
• Responsible for implementation of new processes developed by the National Parts Inventory Manager
• Ensure a 90% or better ratio of “A” players on your team through hiring and coaching. (2 Years)
• Direct support of Calgary’s Service Sales Representatives and Contract renewal team in achieving new agreement sales targets, major repairs, rentals, and agreement retention rates. Must maintain or exceed a 90% contract retention rate.
• Communication, explanation, and reinforcement of company; goals, objectives, plans and strategies
• Maintain a 90% technician efficiency with the objective of improving our competitiveness and increasing income.
• Maintain aged, uncompleted calls at 5% or lower (90 days)
• Determine revenue/volume required to introduce a 6th technician by the end of 2021.
• Continue to service our existing CHP contracts and provide input for service on upcoming contracts.
• Provide leadership in achieving service metrics targets.
• Project manage major repairs and special projects ensuring the proper number of hours and material is quoted with on time service delivery. (60 Days)
• Develop and enforce procedures that will increase warranty compensation. Work directly with Generac and other suppliers on dispute resolution and denied claims. Target to improve warranty recovery above 80%
• Utilizing all available resources effectively, champion significant failures to ensure they are completed in an expedient and cost-effective manner.
• Take a proactive approach in resolving customer complaints and disputes.
• Work closely with Accounts Receivable team to resolve any outstanding issues.
• When requested, evaluate repair quotes to ensure the proper number of hours and material is quoted.
• Lead contact for facility – landlord communication, alarm system, keys, cleaners, inspectors, fire extinguishers, life safety inspections, etc. Identify and report any necessary building repairs, obtain estimates and coordinate repairs upon approval.
• Responsible for ensuring a professional and safe work environment for all employees. Report any unsafe work environment to the Company health and safety coordinator or employee relations matters to HR.
• Assist technicians in determining if they should proceed or stop work on start ups, load banks, and other service activity where H&S or site preparedness has been raised as an issue.
• Assist HR with; employee relations, investigations, disciplinary actions and onboarding of new employees.
• Manage uniforms, PPE, tool requirements & load bank maintenance.
• Manage and approve technician overtime and related time sheet review and approval.
• Complete 1 field safety assessments with each technician per month. This valuable time will be used to encourage feedback and recommendations plus ensuring appropriate Service Delivery, Technician On Site Performance, and Health and Safety levels.
• Ensure the coordination and scheduling of maintenance and repair always prioritizing emergencies and verifying credit worthiness. All scheduled service appointments are to be kept. In circumstances beyond our control make sure the customer is contacted prior to the scheduled appointment and advise them of the change.
• Other tasks and responsibilities as may be required from time to time consistent with the position of Service Manager and the job description and duties set out herein
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

What You Need
• High school graduate and post secondary education.
• 5+ years of related experience
• Follow the Company’s Communications Charter
• General understanding of computerized business systems.
• Maintain a well-organized and clean work area.
• Valid driver’s license in good standing and personal vehicle insurance required.

Working Conditions
• Travel will be required. A valid passport and ability to enter the US may be required on occasion.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 40lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Field Service Associate - Maple Ridge

Field Service Associate - Maple Ridge

Maple Ridge, BC

Download Information Package

We are hiring! Field Service Associate, Maple Ridge

We Offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role
• Learn and uphold our Customer Service Promise “Make Each Customer Experience Extraordinary” (30 days)
• Work with others and company to achieve higher standards, better relationships with customers, and exceed company objectives.
• Scheduled appointments are to be promptly kept. Work with technicians and CSS to assist in work order completion.
• Complete calls and account for your work times daily utilizing field service software.
• Perform selected field based services on your own, from time to time.
• Help Generator Rentals division as needed with generator delivery and running of cables.
• Upon return of any trailers, check trailer, cables, and load bank(s) for any damage. Report any deficiencies in writing your manager.
• Assist Technicians loading and unloading, to get in and out of the shop on a timely basis.
• The waste oil and coolant areas are to be kept clean and organized. Assist in emptying the old oil, glycol and ensuring old filters are placed into their respective containers. If the old oil/glycol tanks are full, contact disposal company for emptying.
• Assist with the purchase of shop and office supplies and/or equipment, including but not limited to trailer and equipment parts as well as consumables. All purchase orders for such parts exceeding $250 must be approved by the Service Manager in advance.
• Assist technicians at sites, when required e.g. delivering parts to site, helping with load bank tests, repairs such as radiator replacement, always present a professional image, and clearly understand any directions given by technician, never putting yours or the technician’s safety at risk.
• You will be using a company vehicle that must be operated in keeping with the Company Policy on “Use of Company Vehicles”. This vehicle is your responsibility when in your care. Do not overload the vehicle and follow all Department of Transportation rules and regulations.
• Ensure that the shop truck is well maintained. Notify the Service Manager of any defective operation or service that is required. Any repairs outside of regular maintenance must be pre-approved.
• Treat all equipment and tools with care. You must inform the Service Manager if any equipment is damaged or missing.
• Process requisitions, purchase orders, receivers, and invoices to facilitate accurate order completion based on the recommendations of your parts representative.
• All parts are to be charged out to the correct work orders, based on guidance from your parts representative.
• Act as a backup for pickup and delivery for various departments with company vehicle
• Adhere to all health and safety rules and recommendations. Never make compromises in a situation that is potentially unsafe for yourself or others.
• Always wear company subsidized “green patch” work boots, safety glasses, hearing protection, face shields/ masks and recommend to supervisor any other job related safety/ protective equipment required.
• The job is not completed until the old oil, glycol and batteries are dumped/placed in their respective containers for proper disposal.
• Participate in other assigned in housekeeping duties which may include for example, additional warehouse cleanup, assisting with inventory etc.
• Other tasks and responsibilities as may be required from time to time.
• In the case of a power outage or declared State of Emergency by any level of Government in BC, be available for work.

What You Need
• Valid driver’s license – Clean driving record.
• Ability to drive large trucks and tow equipment.

Safety Training
• Participate in regular H&S training and pass related competency testing. Example training:
o Arc Flash
o Working at Heights
o PPE
o Electrical Safety
o WHMIS
o Forklift

Working Conditions
• Travel may be required both within and outside BC.
• Manual dexterity required to achieve site and generator service access.
• Ability to work irregular hours / overtime (7X24 service business).
• Heavy lifting and physical exertion- Required. Lifting or moving up to 100lbs may be required.
• Working with lubricants, coolant, and other chemicals.
• Working on outdoor and indoor generators in all weather conditions.
• Working independently and with others.
• Working in an environment with mandatory safety requirements.
• Manual lifting and moving of parts and material is required. Must be capable of safely lifting maximum limit as set by the MOL.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family, and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Branch Service Manager - Kamloops

Branch Service Manager - Kamloops

Kamloops, BC

Download Information Package

We are hiring! Branch Service Manager, Kamloops

We Offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role
• Provide direction and support to branch Service Staff, Field Service Technicians and Service Sales Representative.
• Increase technician productivity to exceed department profitability goals.
• Provide leadership in achieving service metrics targets.
• Project manage major repairs and special projects.
• Responsible for field service accounts receivable issue resolution.
• Evaluate repair quotes, as required, to ensure the proper hours and material is quoted.
• Act as lead contact for facility.
• Assist HR with; recruitment, employee relations, investigations, disciplinary actions and onboarding of new employees.
• Manage uniforms, PPE, tool requirements & load bank maintenance.
• Manage and approve technician overtime and related time sheet review and approval.
• Ensure the coordination and scheduling of maintenance and repair always prioritizing emergencies and verifying credit worthiness.
• Provide budgets, forecasts, and operational objectives as requested and required.
• Point of contact for IT infrastructure and maintenance within the local facility.

What You Need
• High school graduate and posts secondary education.
• 5+ years of management experience in a similar industry an asset.
• Excellent working knowledge of:
• Microsoft Office and computers.
• Business Systems: GP, Finance Reporter, CRM
• Valid driver’s license and personal vehicle insurance.
• In the case of a power outage or declared State of Emergency by any level of Government in British Columbia, be available for work.
• Other tasks and responsibilities as may be required.

Working Conditions
• Travel will be required. A valid passport and ability to enter the US may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Territory Manager - BC Coast

Territory Manager - BC Coast

Maple Ridge, BC

Download Information Package

We are hiring! Territory Manager, BC

We offer
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role
Manage sales with the aim of achieving gross margins and sales revenue that exceed forecasts

Territory Development:
• Identify, develop and execute plan to penetrate and maintain accounts for sustainable business
• Provide budgets and forecasts as requested
• Assist the Company in developing stronger relationships with its customers – your primary focus should be on electrical contractors and consulting engineers with a secondary focus on business (B to B) end users, municipalities, utilities, etc.

Visit and work with potential and existing customers to sell the Company’s products – including:
• Actively pursue sales opportunities and performing “site visits”.
• Creating timely and accurate estimates and quotations
• Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines
• Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid
• Traveling the territory to ensure all products sold by the company are being fully marketed and/or represented to potential customers
• Ensuring full and complete geographical coverage
• Collaborating with Sales Team colleagues to promote products and to facilitate smooth projects
• Actively pursuing information which will benefit the sales team – eg. names of upcoming projects, successful bidders, pricing feedback, etc.
• Assist Project Management team with smooth and accurate project administration
• Assist engineers in writing specifications and work with them as a partner on projects to have Company named and specified as the recommended supplier.
• Prepare, coordinate and assist with presentations to the engineering community as required introducing them to Total Power and its products.
• Regularly and accurately populate the company’s business tracking tools, such as Microsoft Dynamics CRM
• Develop and maintain a customer and prospect listing
• Take a proactive approach to resolving Customer complaints and disputes.
• Read and interpret engineered specifications and create proposals for customers to meet project closing deadlines
• Proactively consult with engineers, as required, to clarify specifications and to determine what exact equipment needs to be bid.
• Present a professional image to the Company’s Customers and Suppliers and always maintain the highest ethical standards of conduct.

What You Need
• Minimum 3 years successful sales experience in a related industry preferred
• An electrical aptitude and/or employment background is considered an asset
• Ability to build strong relationships with customers and potential customers
• Well-developed interpersonal, communication and organizational skills, as well as demonstrated effective time management skills, including the ability to multi-task.
• Proficient in the use of Microsoft Office modules, Microsoft Excel and CRM.
• Good organizational, time management and prioritizing skills.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
• Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein

Working Conditions
• Manual dexterity required to use desktop computer and peripherals.
• Ability to attend and conduct presentations
• Overtime as required.
• Lifting or moving up to 25lbs may be required.
• Possible, although seldom, travel away from home branch

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Field Service Technician - Kelowna

Field Service Technician - Kelowna

Kelowna, BC

Download Information Package

We are hiring! Generator Field Service Technician – Kelowna, BC

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role:
• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need
• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid BC driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• After hours On-Call – Required
• Heavy lifting and physical exertion are required
• Full time position plus approved OT, ability to work irregular hours
• Willing to work locally and throughout the Province of British Columbia
• Travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family, and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

National Parts Inventory Manager - Mississauga

National Parts Inventory Manager - Mississauga

Mississauga, ON

Download Information Package

We are hiring! National Parts Inventory Manager, Mississauga

We offer:
• 100% employer paid medical and dental benefits
• Employer RRSP matching program
• Annual Health/Wellness Spending accounts
• Professional growth & development

What You’ll Do – The Role
Parts Management Objectives:
• Determine appropriate stocking levels and turn rates for each parts area.
• Reduce aged parts inventory (over 18 months) from 30% to 5% in the first 180 days, CHP may require a 24-month measurement that needs to be identified.
• Build, maintain and monitor a min/max system with set orders for filters and CHP parts. This will require parts identification for new contracts as well as consideration for lost contracts.
• Build, monitor and maintain parts ordering process that utilizes inventory prior to ordering new stock in the first 120 days.
• Monitor and maintain zero items in the “No Bin Report”
• Monitor and report on any inventory value increases in branch’s greater than 3%.
• Build, monitor and maintain a return process for each supplier in the first 120 days that establishes monthly and annual returns.
• Identify CHP stocking levels required for emergency and maintenance parts.
• Monitor part orders required to meet objectives set out by our main suppliers.
• Provide accurate monthly reporting in a timely fashion.
 Inventory levels / turns
 Aged Inventory
 Sales Revenue, GM%, Net Income – Branch / Individual / Supplier
 No Bin Report
• Assist in hiring Parts Manager for the Mississauga location. Manage day to day operations of Mississauga parts department until role is filled.

National operational goals and responsibilities:
• Sourcing decisions and primary vendor negotiations. Determine and negotiate the optimum procurement and expediting of service parts and consumables
• Employee parts training and related audits to ensure proper procedures are followed.
• Inventory counts, parts stocking levels and parts returns.
• Monitor receivers, requisitions, invoices, and purchase orders to ensure orders and account records are accurate.
• Monitor and provide procedures to minimize shipping costs and maximize recovery.
• Maintain high level of customer satisfaction in relation to fill. Ensure wrong parts are returned for credit in the same week and annual returns to larger vendors take place.
• Ensure all incoming customer calls, emails and inquiries are handled the same day striving to institute the 20-minute rule (all customer calls must be acknowledged within 20 minutes that you have received their inquiry and will respond promptly).
• Provide support to branches with the aim of achieving sales revenue, gross margins, and income that exceeds forecasts.
• Assist with branch annual operating plans and forecasts.
• Communicate any branch personnel job performance to their Managers or Supervisors.
• Ensure all Shipping/Receiving packages are turned around the same day they are received (exception stock orders).
• Ensure warehouse organization and neatness for; safety, customer impression and quick entry and exit of technicians
• Production and Turnkey Parts
o Supervise ordering, inventory levels, documentation, and order tracking.
o Responsible for annual inventory and general inventory maintenance

General:
• Ensure that all Employees work together as a team and communicate in such a way that will avoid problems and disputes, always putting the customer (external and internal) first. Make sure all Parts Departments work harmoniously with all other departments within the Company towards achieving our common goal of being the best in our business.
• Take a proactive approach in resolving customer complaints and disputes.
• Promote the Company and its products to new and existing customers.
• Other tasks and responsibilities as may be required from time to time consistent with the position of National Parts Inventory Manager and the job

What You Need
• 10 years of parts sales, inventory, and supervisory related experience.
• Journeyman Parts Technician Certificate is an asset.
• Excellent computer skills.
• Excellent customer service skills.
• Excellent communication skills both verbal and written.
• Valid driver’s license in good standing and a reliable personal vehicle required,
as local travel will be required at times.
• Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.
• Assist the Company in developing stronger relationships with our customers and suppliers.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions
• Periodic travel is required. A valid passport and ability to travel internationally is required.
• Ability to attend presentations and training.
• Manual dexterity required to use desktop computer and peripherals. Overtime as required.
• Lifting or moving up to 20lbs may be required.

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our growth:
As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Rental Accounts Manager - BC

Rental Accounts Manager - BC

Maple Ridge, BC

Download Information Package

We are hiring! Rental Accounts Manager, BC

What we offer?

  • 100% employer paid medical and dental benefits
  • Employer RRSP matching program
  • Annual Health/Wellness Spending accounts

 

What You’ll Do – The Role

Sales & Business Development

  • Be the point person for general incoming rental inquiries
  • Work with potential and existing customers to promote and develop rental business and to rent the Company’s products – including:
  • Preparing, coordinating, and delivering timely and accurate proposals and quotations
  • Collaborating with colleagues to facilitate smooth execution of projects including planning, monitoring, logistics, installations, fueling, servicing & invoicing
  • Coordinating, negotiating with vendors and sub-trades as required to ensure successful projects – e.g. re-rent suppliers, electrical contractors, fuel companies, ESA, etc.
  • Actively pursuing and sharing information which will benefit the Rental team – e.g. rental opportunities, names of upcoming projects, successful bidders, pricing feedback, etc.
  • Utilizing internal / external resources to assist in achieving these goals
  • Attending site visits
  • Manage rental opportunities with the aim of achieving gross margins, utilization and revenue that exceed forecasts.
  • Regularly and accurately populate the company’s business and contact tracking tools (CRM)
  • Develop and maintain a customer and prospect list
  • ‘Cold Calling’ functions
  • Attend industry events and association functions which the Company is a member of to develop new and existing relationships
  • Proactively engage assigned accounts to uncover further quoting opportunities
  • Provide regular and assertive follow up on outstanding quotes

 

ESTIMATING

  • Regular site visits to ensure you know the best way to approach and execute the project.
  • Read and interpret engineered specifications (when applicable) and create proposals for customers to meet ‘tender’ closing deadlines
  • Take a proactive approach to estimating to maximize the company’s chance for winning projects
  • Maintain an accurate and complete Opportunity Log with supporting documentation
  • Work with suppliers to obtain accurate information and pricing on any sub-let products and/or services required for proposals
  • Ensure that the right product is supplied to win the project

 

What You Need (Requirements)

  • An exceptional work ethic to deliver exceptional customer service with a detail focus on execution
  • Work with others in the Company to grow, set and exceed Company objectives.
  • Proactively share sales and service opportunities with other departments.
  • A self-starter and a team player who can work both in a team environment and independently.
  • Proficient in the use of Microsoft Office modules and CRM.
  • Provide reports and forecasts as requested on a timely basis.
  • Be a part of the Company’s after hours on call schedule.
  • Present a professional image to the Company’s customers and suppliers maintaining the highest ethical standard of conduct.
  • Participate in company-sponsored training programs.
  • Provide technical and sales assistance to colleagues and customers.
  • Take a proactive approach in resolving customer complaints and disputes.
  • You are part of a team that works together, and you must communicate in such a way that will avoid problems and disputes, always putting the customer (internal and external) first. Ensure that you work harmoniously with other departments in the Company working towards our common goal of being a dominant provider of our products and services in the markets we serve.
  • Adhere to all Company and Governmental Health and Safety rules and regulations and never make compromises in a situation that may put someone at risk.
  • Be available for ‘after hours’ emergencies as required
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
  • Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein

 

Working Conditions

  • On call – to be the point of contact for rental inquiries after hours, weekends & holidays
  • Manual dexterity required to use desktop computer and peripherals.
  • Ability to attend and conduct presentations.
  • Overtime as required.
  • Lifting or moving up to 50lbs may be required.
  • Local travel with a focus on Vancouver, Victoria Island and Kamloops and periodic travel outside those areas.

 

SOUNDS LIKE YOU?? APPLY NOW – careers@totalpower.ca

 

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide.  For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers.  Visit us at www.totalpower.ca to learn more about us.

 Our growth:

As Canada’s 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years.  If you want to be part of our success story, join our family and grow with us!

Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success.  We EMPOWER them to be ENGAGED!

“Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.