News in category "General"

  • A Backup Generator is Your Lifeblood

    While the title of this blog may seem (or sound) a bit pretentious, let us assure you that it’s not. The backup system and generator that you choose for the properties you manage is going to be the lifeblood of those properties at some time or another. There’s no other way around that simple fact. You can’t outrun it, you can’t deny it. Eventually an emergency will arise, whether by natural disaster, or the basic fact that not everything is guaranteed in life, and when it does, don’t you want to be assured that your property is going to run smoothly.

    A Backup Generator is Like a Parachute

    While the two are not all that similar in the real world, as it pertains to you and your business, they are very much on the same level  for you. You never know when you are going to need it but when you do, don’t you want to make sure it works?. You would not jump out of a plane without a working parachute, so why do you run your facility without knowing for sure that your generator will work?

    Let’s put it this way: would you get on an airplane to fly across the country for business knowing that the mechanic who worked on it (and the company that manages the care of the airplane) earned the job because they were the lowest bidder? Or the person who packed your parachute did not receive any formal training? While this doesn’t mean that the mechanic will be incapable of doing the job, would you really trust your life to someone who makes barely more than minimum wage for a company that is willing to underbid all others?

    It’s doubtful that you’d allow that to happen, so why would you think that it’s fine to choose the cheapest service provider to service  your generator and backup system needs? An airplane has sensitive parts that must all work properly to remain safely in the air. A backup generator has many moving parts (it’s an engine, after all) that also must work properly and be maintained properly in order to operate effectively when you need it to.

    Make the Smart Choice

    You’re savvy, smart, and dedicated. If you cut corners to try and save a few pennies when it comes to your backup generator, you could have a number of very angry clients, tenants or businesses that will lose money when your system fails when it needs to work the most. Make the effort, make the investment, and choose the right company.

  • Is Your Facility Ready for an Emergency?

    IS YOUR FACILITY READY FOR AN EMERGENCY?Emergencies happen all of the time. It’s not a matter of if they are going to occur, but rather when. As a facilities/property manager, it’s your responsibility to ensure that everything will work properly when it matters most. That’s why it’s critical that any backup power generation system that you have in place works when it’s needed.

    Relying on Its Existence

    Too often we tend to become relaxed when it comes to backup generator systems. Just being there seems to be enough for some facilities managers. They buy into a company, have the system set up, and assume that when the time comes, it’s going to operate efficiently the way that it was meant to.

    Yet that’s not always the case and let us tell you why.  In any economy, companies are looking to save money. They will do this through a variety of methods and means, including cutting salaries and more importantly, external expenses. Too many business managers tend to assume that their backup generator system is a luxury and something that they don’t need to truly invest in.  The companies that do invest in  backup generators, barely put any thought to the servicing of those generators to ensure that it will work when it is needed.

    That is the biggest mistake that they can make.  In reality, your backup generator will become the lifeblood of your facility, business, and of any other businesses that rely on it when the time comes to rely on it.

    We Don’t Expect Emergencies

    Yet, no matter where you live in the world, most facilities managers don’t plan for those emergency situations where the main power supply is cut off. Sure, they may deal with some harsh winter months and expect a few hours of power loss here and there but they tend to assume that having any system is better than none.

    The problem with this philosophy is that you really do get what you pay for. From the quality of the generator to the support and service that you’ll receive, especially when you need it most, is what truly matters. There are a number of people who are counting on your backup generator, even if you don’t realize it at the moment.

    You may lose power for a few minutes, a few hours, or even a few days. Just this past year, the Northeast United States was hit by a rare hurricane in September that knocked out power for more than a week in some places, then a freakish early winter storm in late October that did the same.

    Many businesses didn’t survive these events, not because they didn’t have backup systems in place, but because they chose the cheapest service provider and the systems didn’t operate the way they were expected to.

    When it’s your responsibility to make a system work, don’t take chances. Get it done right with a reliable company that is there when you need them.  Make the right investment so you can rest assured knowing that everything is going to operate smoothly when the main power supply is cut off.

  • Why Choosing a Lower Cost Generator Service Provider Is NOT Worth the Risk

    Why Choosing a Lower Cost Generator Service Provider Is NOT Worth the RiskWhile there are choices out there for getting your generator serviced, choosing the right partner will provide you with long-term peace of mind knowing that your generator will operate as expected whenever it is needed.  Your generator needs more than just oil changes.  Sure, you could go with lower cost service providers, however is it worth the risk?

    Choosing a less qualified partner to maintain your generator could lead to:

    • Poor reliability
      Often in order to keep costs down, low cost service providers will cut corners or use technicians that have little or no training, or certification.
    • Unforeseen costs or fines
      The price you pay is not always the price that you are quoted.  In order to make up for low cost maintenance programs that you are quoted, many low cost generator service providers will increase repair recommendations and inflate their repair prices.
    • Higher overall maintenance costs
      When not done correctly the first time, there becomes a need for many more service calls or even emergency calls.  This causes your net overall maintenance costs to be much higher than if it was done correctly the first time.
    • Loss of product or data
      Is the risk of losing a whole production run, or all your corporate data really worth the risk of saving a couple of dollars?  The saying ‘you get what you pay for’ is very true when it comes to generator service providers.  Saving a couple of dollars on service is not worth the risk of your products or data, and is certainly not worth losing your job over.
    • Health and Safety Risks
      Many lower cost service providers do not have the resources or commitment necessary to invest field staff’s health and safety training requirements under the MOL.  Additionally they do not require or provide the legislated personal protective equipment (PPE) needed when performing services.  Substandard health and safety standards create unacceptable risks for both your and the providers staff when performing services at your site.
    • Code compliance
      Generators and back-up power systems that provide power to your lighting systems, elevators, stairway pressurization fans, fire pumps, and fire alarm systems, within your building structure are classified as life safety.  Provincial Fire Codes have adopted the national CSA C282-09 standard for emergency power for buildings, which covers: design, installation, operation and maintenance.  By choosing a low cost provider, you open yourself to non-compliance.  Buildings and facilities that do not meet the new Fire Code standards are subject to one or more of the following: order to comply, fines, and even eviction.
    • Building Evacuation or Rental Generator Expense
      Office buildings, condominiums and apartment complexes have been forced to connect a rental generator or evacuate due to inadequate emergency power availability.  In order to avoid this you need to have code compliant generator maintenance that reduces exposure to the owner, property manager or landlord from pending lawsuits or injuries to their tenants during these failures.
    • Damaged Equipment
      Nothing is worse than watching your very expensive machinery stutter and stop because it does not have power.  The costs of fixing or even replacing this equipment could be tens of thousands of dollars.
    • Increased Legal Liability
      Heaven forbid something would ever happen to a tenant or an employee while there was an unexpected power outage, but these things do happen.  By not having your systems up to code, you open your company up to increased legal liabilities.

    When it comes to your generator service providers, the lowest cost is not always the best decision.  It’s worth taking the time to discover if your provider has the technical and health and safety training, code compliance programs, and integrity necessary to provide you with long-term peace of mind.

    To learn more check out our free guide – The Top 10 Reasons Your Generator May Fail When You Need It Most

  • BuildEx Vancouver

    Total Power is one of Canada’s leaders in generator sales, service and rentals. With branches in Ontario, Alberta and British Columbia, we reach customers nationwide. Coming up in Febuary we will be exhibiting at the BuildEx Vancouver tradeshow. Click the banner below to get your complimentary pass and join us at the show!

    Join us at booth 1434 to learn more about Total Power products and services and what we can do for you!

    For more information about the show please call 1-888-460-7349 or email