News

  • When Will the Next Emergency Occur for Your Property?


    You manage a property, or several, so there are numerous people and businesses that rely on you and your smart business decisions. They will call you at all hours of the day and since you’re  determined to become the best property manager possible, you answer their calls, you make the necessary reparations to keep things moving along smoothly for everyone involved.

    And while your tenants and all those businesses are focused on the moment at hand, trying to find a way to make ends meet, boost revenue, and keep things moving along in the right direction, what they aren’t thinking about is the next potential emergency situation that could have them shutting their doors for an extended period of time.

    What Kind of Emergencies Are We Talking About?

    The most common emergencies that can dramatically affect businesses across the globe are natural disasters. While there isn’t much that any property manager will be able to do should a tsunami strike like the one that hit Japan last year, what about hurricanes, tornadoes, blizzards, or simply strong thunderstorms?

    Any of these can knock out power to towns for extended periods of time. Some outages can last days, or even weeks. For small businesses, that could spell another type of disaster. That’s why when companies rent space from you, under the careful watch of your managerial nature, they rely on some of the most important factors that led them to choose your property over others.

    The Necessities of Power

    While there are a number of businesses that can manage without electricity for an extended period of time, there are also plenty that simply cannot survive, especially in today’s age of the Internet and modern technology.

    When you market the property you manage to businesses and highlight the fact that there will be power even when the main source goes out, that’s not just a simple sales pitch: your tenants are counting on it to work properly when it’s needed.

    That means you want to choose a generator and a service company that will be there for you when you need it most. If you have an existing backup generator, how often has it been serviced? Will it run properly when it needs to? Will it kick on automatically without a problem when the main power source fails? Are you willing to bet your career on that?

    Backup generators were are designed to be effective during emergencies or whenever the main power grid experiences a failure. When the property that you manage needs to have a working backup generator, don’t cut corners by trying to save money on servicing your generators. Not all providers are equal and often you do get what you pay for.

  • Portable Generator Give-Away!


    Total Power at Maple Ridge and Ottawa are giving our customers a chance to win a portable generator!
    Right now anyone from those regions who request a quote from Total Power will automatically be entered in the draw! There is no limit to the amount of times you enter. Each unique quote request will result in another ballot entered.
    The draw will not take place until October 31st. That means keep those quote requests coming!

    Good Luck to everyone!

    If you want to know more about the promotion please contact the Maple Ridge Office at 888-460-7949 or if you are in the Ottawa area please call 888-870-9152.
    To learn more about Total Power products and services please call us at 888-870-9152.

  • A Backup Generator is Your Lifeblood


    While the title of this blog may seem (or sound) a bit pretentious, let us assure you that it’s not. The backup system and generator that you choose for the properties you manage is going to be the lifeblood of those properties at some time or another. There’s no other way around that simple fact. You can’t outrun it, you can’t deny it. Eventually an emergency will arise, whether by natural disaster, or the basic fact that not everything is guaranteed in life, and when it does, don’t you want to be assured that your property is going to run smoothly.

    A Backup Generator is Like a Parachute

    While the two are not all that similar in the real world, as it pertains to you and your business, they are very much on the same level  for you. You never know when you are going to need it but when you do, don’t you want to make sure it works?. You would not jump out of a plane without a working parachute, so why do you run your facility without knowing for sure that your generator will work?

    Let’s put it this way: would you get on an airplane to fly across the country for business knowing that the mechanic who worked on it (and the company that manages the care of the airplane) earned the job because they were the lowest bidder? Or the person who packed your parachute did not receive any formal training? While this doesn’t mean that the mechanic will be incapable of doing the job, would you really trust your life to someone who makes barely more than minimum wage for a company that is willing to underbid all others?

    It’s doubtful that you’d allow that to happen, so why would you think that it’s fine to choose the cheapest service provider to service  your generator and backup system needs? An airplane has sensitive parts that must all work properly to remain safely in the air. A backup generator has many moving parts (it’s an engine, after all) that also must work properly and be maintained properly in order to operate effectively when you need it to.

    Make the Smart Choice

    You’re savvy, smart, and dedicated. If you cut corners to try and save a few pennies when it comes to your backup generator, you could have a number of very angry clients, tenants or businesses that will lose money when your system fails when it needs to work the most. Make the effort, make the investment, and choose the right company.

  • New Employment Opportunity!

    • August 1, 2012
    • News

    Total Power’s service department now has a new employment opportunity as the Service Sales Manager.
    The Service Sales Manager is a sales professional with the accountability and responsibility to consistently grow Parts, Service and Rental sales and profits.This position involves leading and managing the service sales team to exceed annual targets. Execution is a key skill required to meet the needs of the customer and to provide the best customer ‘sales’ experience in the industry. Having a passion to deliver results that exceed plans is essential.
    Please see Total Power values to see if you would be a good fit with our company.

    More information about this opportunity can be found in our careers section.

  • Is Your Facility Ready for an Emergency?


    IS YOUR FACILITY READY FOR AN EMERGENCY?Emergencies happen all of the time. It’s not a matter of if they are going to occur, but rather when. As a facilities/property manager, it’s your responsibility to ensure that everything will work properly when it matters most. That’s why it’s critical that any backup power generation system that you have in place works when it’s needed.

    Relying on Its Existence

    Too often we tend to become relaxed when it comes to backup generator systems. Just being there seems to be enough for some facilities managers. They buy into a company, have the system set up, and assume that when the time comes, it’s going to operate efficiently the way that it was meant to.

    Yet that’s not always the case and let us tell you why.  In any economy, companies are looking to save money. They will do this through a variety of methods and means, including cutting salaries and more importantly, external expenses. Too many business managers tend to assume that their backup generator system is a luxury and something that they don’t need to truly invest in.  The companies that do invest in  backup generators, barely put any thought to the servicing of those generators to ensure that it will work when it is needed.

    That is the biggest mistake that they can make.  In reality, your backup generator will become the lifeblood of your facility, business, and of any other businesses that rely on it when the time comes to rely on it.

    We Don’t Expect Emergencies

    Yet, no matter where you live in the world, most facilities managers don’t plan for those emergency situations where the main power supply is cut off. Sure, they may deal with some harsh winter months and expect a few hours of power loss here and there but they tend to assume that having any system is better than none.

    The problem with this philosophy is that you really do get what you pay for. From the quality of the generator to the support and service that you’ll receive, especially when you need it most, is what truly matters. There are a number of people who are counting on your backup generator, even if you don’t realize it at the moment.

    You may lose power for a few minutes, a few hours, or even a few days. Just this past year, the Northeast United States was hit by a rare hurricane in September that knocked out power for more than a week in some places, then a freakish early winter storm in late October that did the same.

    Many businesses didn’t survive these events, not because they didn’t have backup systems in place, but because they chose the cheapest service provider and the systems didn’t operate the way they were expected to.

    When it’s your responsibility to make a system work, don’t take chances. Get it done right with a reliable company that is there when you need them.  Make the right investment so you can rest assured knowing that everything is going to operate smoothly when the main power supply is cut off.

  • eServices

    • June 26, 2012
    • News

    Total Power is pleased to offer our customers a new complimentary online service “eServices”. eServices is designed for our customers to conveniently deal with us online. This site provides you with an electronic access to your account, parts ordering and access to our service department. Through an online account you will have access to your order history, any previous or current invoices, our parts module and any service or parts quotes.

    To learn more about eServices visit our eService tab located on our website or contact Olga Teruya at olga@totalpower.ca or 905-362-9452.
    Set up your account today!!

    To speak with our Parts Department directly please call 905-362-3591.

  • Why Choosing a Lower Cost Generator Service Provider Is NOT Worth the Risk


    Why Choosing a Lower Cost Generator Service Provider Is NOT Worth the RiskWhile there are choices out there for getting your generator serviced, choosing the right partner will provide you with long-term peace of mind knowing that your generator will operate as expected whenever it is needed.  Your generator needs more than just oil changes.  Sure, you could go with lower cost service providers, however is it worth the risk?

    Choosing a less qualified partner to maintain your generator could lead to:

    • Poor reliability
      Often in order to keep costs down, low cost service providers will cut corners or use technicians that have little or no training, or certification.
    • Unforeseen costs or fines
      The price you pay is not always the price that you are quoted.  In order to make up for low cost maintenance programs that you are quoted, many low cost generator service providers will increase repair recommendations and inflate their repair prices.
    • Higher overall maintenance costs
      When not done correctly the first time, there becomes a need for many more service calls or even emergency calls.  This causes your net overall maintenance costs to be much higher than if it was done correctly the first time.
    • Loss of product or data
      Is the risk of losing a whole production run, or all your corporate data really worth the risk of saving a couple of dollars?  The saying ‘you get what you pay for’ is very true when it comes to generator service providers.  Saving a couple of dollars on service is not worth the risk of your products or data, and is certainly not worth losing your job over.
    • Health and Safety Risks
      Many lower cost service providers do not have the resources or commitment necessary to invest field staff’s health and safety training requirements under the MOL.  Additionally they do not require or provide the legislated personal protective equipment (PPE) needed when performing services.  Substandard health and safety standards create unacceptable risks for both your and the providers staff when performing services at your site.
    • Code compliance
      Generators and back-up power systems that provide power to your lighting systems, elevators, stairway pressurization fans, fire pumps, and fire alarm systems, within your building structure are classified as life safety.  Provincial Fire Codes have adopted the national CSA C282-09 standard for emergency power for buildings, which covers: design, installation, operation and maintenance.  By choosing a low cost provider, you open yourself to non-compliance.  Buildings and facilities that do not meet the new Fire Code standards are subject to one or more of the following: order to comply, fines, and even eviction.
    • Building Evacuation or Rental Generator Expense
      Office buildings, condominiums and apartment complexes have been forced to connect a rental generator or evacuate due to inadequate emergency power availability.  In order to avoid this you need to have code compliant generator maintenance that reduces exposure to the owner, property manager or landlord from pending lawsuits or injuries to their tenants during these failures.
    • Damaged Equipment
      Nothing is worse than watching your very expensive machinery stutter and stop because it does not have power.  The costs of fixing or even replacing this equipment could be tens of thousands of dollars.
    • Increased Legal Liability
      Heaven forbid something would ever happen to a tenant or an employee while there was an unexpected power outage, but these things do happen.  By not having your systems up to code, you open your company up to increased legal liabilities.

    When it comes to your generator service providers, the lowest cost is not always the best decision.  It’s worth taking the time to discover if your provider has the technical and health and safety training, code compliance programs, and integrity necessary to provide you with long-term peace of mind.

    To learn more check out our free guide – The Top 10 Reasons Your Generator May Fail When You Need It Most

  • Mining Expo


    Total Power’s Sudbury location will be attending the Canadian Mining and Industrial Expo coming up on May 2-3 2012. The Canadian Mining and Industrial Expo is considered Canada’s leading mining trade show. The Expo is taking place in the heart of Canada’s mining cluster, Sudbury, Ontario; the ideal location for Canada’s mining trade show.
    With over 1000 people attending from all over the world, Total Power looks forward to being among the elite of the mining industry.

    For more information please call 800-461-7071. Feel free to stop buy and visit Total Power Limited at our booth!
    Thank you for your continued support and keep on eye out for more of Total Power Events.

  • April Tradeshows


    Total Power participated in two tradeshows over the past month. One was hosted by the ORCA and OLTCA, “Together We Care” was the largest gathering of healthcare professionals across Canada. As Total Power recently joined the two organizations, the tradeshow was a new opportunity to get connected with the healthcare industry. A small give-away draw took place after the 2-day show and Total Power would like to congratulate Kerry Chartrand on winning a variety-pack of gift cards.

    Shortly after “Together We Care,” Total Power attended Springfest 2012 at the Metro Convention Centre. This was a day-only show directed at property managers, building owners, plant managers and engineers, facility managers, building operations staff and others responsible for the maintenance, repair, retrofit and management of all forms of buildings. Total Power conducted another draw and would like to congratulate Maggie Wu on winning a gift card on behalf of Total Power.

    Thank you everyone who took the opportunity to visit our booths at these tradeshows.
    Keep your eyes open for more Total Power Events!

  • Rogers Wireless


    A variety of outdoor and indoor units supporting telecommunications shelters throughout the province of Ontario. These remote sites are equipped with upsized alternators to assist with UPS harmonics. A specialist in the telecom industry, Generac Power Systems has deployed over 30,000 units to various telecom towers throughout North America.